Billing Specialist

Hi. We're New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We've been providing care to the Oregon community for over 30 years.

We're looking for a Billing Specialist who enjoys problem-solving, staying organized, and keeping things running smoothly behind the scenes. This role is far more than a "billing clerk"-it's a meaningful opportunity to contribute to a mission-driven organization and support the critical services our clients rely on every day.

You'll play an essential role in ensuring accurate, timely billing across private pay, Medicaid, and insurance accounts. You'll work closely with our caregiving and administrative teams to maintain clean data, resolve discrepancies, and support families with clarity and care.

Why people love working at New Horizons :

We're a people-first company. That means everyone earns a living wage and has access to opportunities for personal and professional growth. We're proud of our 4.7 Glassdoor rating and earning the Activated Insights 2025 Employer of Choice Award. We also have a beloved employee recognition program where everyday successes are rewarded with fun prizes, plus quarterly social events and an online platform that keeps our community connected, no matter where you work.

Responsibilities :

• Ensure data accuracy in preparation for billing activities
• Compare caregiver time records with client billing instructions to identify and resolve discrepancies
• Prepare invoices for services rendered
• Contact clients regarding billing questions or to arrange payment plans on delinquent accounts
• Process insurance billing, following up to resolve omissions, errors, or conflicts
• Meet all daily, weekly, monthly, and quarterly billing deadlines

Qualifications :

EEOC Statement

New Horizons is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process.

If you need assistance in completing your application, please call (541) 687-8851.