Talent.com
Director, Operations Research & Data Science
Director, Operations Research & Data ScienceUniversal Orlando • Orlando, FL, US
[error_messages.no_longer_accepting]
Director, Operations Research & Data Science

Director, Operations Research & Data Science

Universal Orlando • Orlando, FL, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

JOB SUMMARY : \n

Leader of the labor optimization forecasting and optimization team developing and implementing the vision to modernize processes used to plan and schedule labor across UDX. This involves integrating advanced analytical methodologies and technological capabilities, including the introduction of advanced forecasting methodology, optimization modeling, introduction of new data features to improve accuracy, and maintaining an analytics tool kit for labor optimization. Responsible for researching industry trends, developing strategies, and implementing advanced technologies. Develops the strategy and supports execution of forecasting and optimization improvements across other divisional teams across UDX. Focus areas include workforce planning, demand forecasting, operations research, and guest throughput and experience. Deliver findings through visual tools and presentations that inform and inspire internal stakeholders to make better business decisions. Partner with client groups across UDX and other divisions to identify, plan, and implement enhancements, incorporating feedback to improve accuracy and processes.

\n MAJOR RESPONSIBILITIES : \n \n

  • Lead a team of Data Scientists and Data Science Engineers, while also individually participating in formulating and applying advanced analytical approaches for developing workforce planning, forecasting, operations research, and optimization models across all divisions and parks. Identify, prioritize, and lead and manage efforts to implement advanced model development and optimization techniques across various team verticals and parks. Ensure that all developed code is documented for scalability and future reference, and that it meets UDX requirements. Direct multiple, concurrent complex projects, document progress, and provide regular status updates to executive management.

\n

  • Research new operations research and optimization methodologies to improve accuracy and generate incremental business gains in EBITDA, TSAT, or GSAT metrics. Develop strategies to effectively utilize Operations Research tools and processes, integrating enhancements into long-term roadmaps and plans. Anticipate and communicate changes in the workforce planning and labor optimization landscape to the labor transformation team, ensuring the Workforce Analytics System evolves to address these changes. Partner with the labor transformation team in developing new functionalities needed to support new strategies by providing leadership in one or more of the following areas : full life cycle of iterative big data exploration (including algorithm development and data cleansing), algorithm and system testing, or insight generation / visualization.
  • \n

  • Establish key performance tracking metrics and monitor ongoing forecasting performance to improve accuracy rates annually. Validate and optimize workforce planning models, process assumptions, and settings on an ongoing basis. Add, test, and adjust new model enhancements to improve the accuracy of recommendations. Communicate results to executive stakeholders and business partners, incorporating feedback to improve performance.
  • \n

  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • \n

  • Performs other duties as assigned.
  • \n \n EDUCATION : \n \n

  • Bachelor’s and Master’s degree in Industrial Engineering, Operations Research, Management Science, Mathematics, Statistics or equivalent is required.
  • \n

  • Ph.D. degree is preferred.
  • \n \n EXPERIENCE : \n \n

  • 10+ years of experience in the field of operations research, optimization, Data Science.
  • \n

  • 7+ years of using Python and SQL minimizing data usage when creating large scripts and in accordance with company policy, clean and aggregate large data sets, and applies data to drive operational insights.
  • \n

  • Experience in machine learning forecasting algorithms and expertise in advanced analytics required.
  • \n

  • Track record of automating and optimizing processes in tight collaboration with operators and BAIE teams to drive efficiency.
  • \n \n

    \n

    Your talent, skills and experience will be rewarded with a competitive compensation package.

    \n

    Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and / or method without a valid written Statement of Work in place for this position from Universal Orlando HR / Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

    \n

    Universal Orlando Resort. Here you can.

    \n

    Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE

    [job_alerts.create_a_job]

    Director Data Science • Orlando, FL, US

    [internal_linking.similar_jobs]
    Senior Director of Data Analysis

    Senior Director of Data Analysis

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Senior Director, Data Analysis - Software (Remote).Key Responsibilities Manage and sequence delivery of business intent, building business requirements and executing pr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operation's

    Director of Operation's

    Agapes Way Inc • Orlando, FL, US
    [job_card.full_time]
    The Director of Operations is a senior leader responsible for overseeing the daily operations, regulatory compliance, and strategic growth of Agape’s Way’s Skilled Home Health Agency an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations - Opening Team

    Director of Operations - Opening Team

    Level99 Entertainment • Orlando, FL, US
    [job_card.full_time]
    Level99 is a real-world gaming venue designed for adults, featuring over 50 mental and physical challenges in artistic environments. Games range from ninja warrior obstacle course style challenges t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Bakery Operations

    Director of Bakery Operations

    Bauer Consulting Group, Inc. • Sanford, FL, US
    [job_card.full_time]
    Position : Director of Bakery Operations.Relocation Assistance may be available].The Director of Bakery Operations responsible the performance and operations of a state-of-the-art, semi-automated fo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Data and Analytics

    Director of Data and Analytics

    Hillpointe • Winter Park, FL, United States
    [job_card.full_time]
    Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of B...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Research Manager

    Research Manager

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Research Manager to lead multiple research verticals focused on civic data extraction and normalization. Key Responsibilities Drive complex research projects and impleme...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Research Manager

    Senior Research Manager

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Sr Research Manager.Key Responsibilities Consult with internal stakeholders to translate business questions into research methodologies Project manage research project...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Data Science

    Director of Data Science

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Director of Services Data Science and Research.Key Responsibilities Ensure timely delivery of analyses and reports while engaging with customers for project kick-off an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Principal Clinical Data Scientist

    Principal Clinical Data Scientist

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Senior Associate / Associate Director, Principal Clinical Data Scientist in Early Oncology Drug Development (Remote). Key Responsibilities Lead and oversee the design, ana...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Clinical Director

    Clinical Director

    University Surgical Center (10600) • WINTER PARK, Florida, United States
    [job_card.full_time]
    NOW OFFERING $7500 SIGN ON BONUS.University Surgical Center is hiring a Clinical Director.Welcome to University Surgical Center. University Surgical Center is a fast-paced ASC environment committed ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Market Research Director

    Market Research Director

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Market Research Director or Senior Director for Travel, Tech & Lifestyle Clients.Key Responsibilities Lead mixed-methods research programs from proposal through del...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Clinical Scientist Director

    Clinical Scientist Director

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Director, Clinical Scientist.Key Responsibilities : Lead and contribute to study design and amendments in collaboration with stakeholders Collaborate with internal part...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Data Science Manager

    Data Science Manager

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Manager, Data Science and Analytics to lead analytics initiatives and build scalable models that drive business impact. Key Responsibilities Lead the development, valida...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Data and AI Engineering

    Director of Data and AI Engineering

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Director of Data & AI Platform Engineering to lead the design and operation of core data, machine learning, and generative AI platforms. Key Responsibilities Lead the st...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Professor and Director, School of Data, Mathematical, and Statistical Sciences

    Professor and Director, School of Data, Mathematical, and Statistical Sciences

    University of Central Florida • Orlando, FL, United States
    [job_card.full_time] +1
    The College of Sciences at the University of Central Florida (UCF) invites nominations and applications for a full-time, 12-month, position of tenured professor and director of the newly formed Sch...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Qualitative Research Director

    Qualitative Research Director

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Qualitative Research Director & Moderator.Key Responsibilities Lead the full lifecycle of a high-volume qualitative research program, managing design, moderation, a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Pricing Analytics & Data Science

    Director, Pricing Analytics & Data Science

    Universal Orlando • Orlando, Florida, USA
    [job_card.full_time]
    Leader and subject matter expert in the design prototyping and ongoing enhancement of advanced forecasting and price optimization models that transform how UDX (Universal Destinations and Experienc...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Director of Biostatistics

    Director of Biostatistics

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Director of Biostatistics.Key Responsibilities Lead a team of biostatisticians in clinical study design and data analysis Provide technical and strategic leadership fo...[show_more]
    [last_updated.last_updated_30] • [promoted]