Job Description
Job Description
Account Exe - Healthcare AI - San Francisco - 27766026
Our client believes healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why they’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.
The company is the most comprehensive patient experience platform powered by specialty-specific agentic AI. The company’s omnichannel AI agents seamlessly integrate with EHR / PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.
Since launching in 2023, this company has managed over 50M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Their platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.4 / 5, and they’ve achieved 11× revenue growth since Q4 2024. They’re scaling rapidly and expanding adoption across the entire healthcare industry.
About the role
Their are hiring an Enterprise Account Executive to sell the company Health’s patient-access automation platform into America’s largest health systems (multi-hospital IDNs, academic medical centers). You’ll run complex cycles end-to-end; mapping stakeholders across ambulatory ops, contact centers, digital, IT / security and service lines—to land and expand 7-figure programs that automate intake, scheduling and triage across voice, SMS and web.
What you’ll do
- Own the full enterprise cycle for top U.S. health systems : prospecting, multi-threading, solution design, commercial negotiation and close.
- Navigate hospital buying : RFIs / RFPs, value analysis committees, InfoSec / privacy reviews, legal (BAA / DPA / MSA), compliance and RevOps.
- Map and align stakeholders : VP / Dir Patient Access, Contact Center leaders, Ambulatory Ops, CDO / CXO, CIO / CTO, CMIO, service-line execs.
- Build business cases that tie access metrics (abandon %, ASA, wait times, leakage, show rate, FTEs) to clinical and financial outcomes.
- Orchestrate pilots and rollouts across service lines (e.g., ENT, Ortho, Cardiology) : success criteria, timelines, risk removal, executive reads.
- Partner with solutions & product to scope integrations (Epic / Cerner / athena via FHIR / HL7, telephony like Genesys / NICE / Five9 / Cisco), and ensure operational fit.
- Maintain accurate pipeline and forecast in CRM; run disciplined deal reviews and exec QBRs.
- Expand accounts via multi-site / multi-channel upsell (after-hours, self-schedule, analytics, outbound).
- Represent the market back to product / leadership; help refine pricing, packaging and contracting for large IDNs.
What you’ll bring :
4+ years closing complex enterprise deals in U.S. provider markets.2+ years selling into large health systems / IDNs.Proven 7-figure ACV wins and multi-year, multi-site rollouts; comfortable leading C-suite / Board-level conversations.Hands-on experience with hospital procurement, value analysis, RFPs, and navigating InfoSec / HIPAA / SOC 2 reviews.Working knowledge of EHR scheduling & integration (Epic, Oracle Health / Cerner, athena) and contact-center stacks (Genesys / NICE / Five9 / Cisco).Ability to translate call-center and access KPIs (ASA, AHT, SLAs, containment, occupancy) into ROI and staffing models.Strong solution selling and multi-threading skills; you run mutual close plans and keep velocity through complex orgs.Strong communicator with crisp, data-driven storytelling; well-connected with a robust network.Driven and resilient—thrives in long pursuits yet capable of sprint execution
Nice to haves :
Executive relationships at top IDNs / AMCs; experience selling digital front door / access / automation / AI.Background selling into ambulatory operations and service lines; familiarity with telephony routing / IVR and EHR templates / orders.Experience with GPOs / SIs / channel partners in provider space.What success looks like :
30 days : Active pipeline with ≥10 net-new health-system targets; stakeholder maps for top 5; mutual close plans in place.90 days : Two late-stage opportunities with validated ROI and technical fit; at least one pilot scoped with success criteria.180 days : One closed-won enterprise program (multi-site or multi-service line) and ≥2 expansions in existing accounts.12 months : Exceed annual quota; referenceable IDN with measurable access improvements (e.g., abandon ↓, wait times ↓, bookings ↑, FTEs ↓).Benefits & Perks :
???? Competitive Compensation – Including salary and employee stock options so you share in the company's success.???? Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.???? Office Setup Stipend – They’ll outfit your in-office workspace so it's as comfy as it's productive.???? Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.???? Unlimited PTO – They trust you to take the time you need to recharge and come back ready to crush it.???? Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.???? Wellness Stipend – Your physical and mental well-being matters, and they’ve got a yearly stipend to prove it.???? 401(k) – Let them help you plan for the future. They’ve got you covered.How They Work & What They Value
Their team moves fast, stays focused, and is fueled by a desire to serve their customers and patients. The company values guide how they work—they are present in how they show up, make decisions and work together to move their mission forward. They bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as their customers are their lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because they are one team, with one rhythm and one result.
Base Salary : $160,000 - $210,000 (DOE)
On-Target-Earnings : $320,000 - $420,000.00 - Uncapped
Location : San Francisco, CA
Number of Openings : 1
Sponsorship : No
If you wish to be part of this successful and vibrant organization, please email a MS Word version of your resume to recruiting3230@cubemanagement.com.
Cube Management is a leading recruiting and consulting partner to emerging growth, mid-market and global companies in the technology, manufacturing, healthcare, consumer package goods and business service sectors. We work across the spectrum of Operations, Sales, Marketing, Safety, Engineering, Accounting and Business Development, providing holistic solutions that drive revenue and profit success. Cube Management combines Strategy, Process and People, to produce great results.
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