Job Description
Job Description
Content & Social Media Lead
Who We Are
We dream big. We love food. And we're building the next generation of AI marketing software for restaurants.
SpotHopper is the leading all-in-one marketing and operations platform for local bars and restaurants. Trusted by over 15,000 restaurants, we were recently named one of the 100 fastest-growing AI companies in the world. Our platform helps independent restaurants build their brand, boost visibility, and drive more revenue with smarter, automated marketing tools - all from one easy-to-use dashboard.
The Role
We're looking for a Content Manager & Social Media Lead to bring SpotHopper's brand to life across web, blog, and social — making us look like the thriving, high-growth SaaS company we are.
In this role, you'll collaborate closely with Marketing, Sales, SEO, and Lifecycle teams to shape our content roadmap. Then you'll execute — writing, editing, and publishing across blog posts, product pages, customer stories, Instagram content, and LinkedIn updates. You'll use modern AI tools to ideate, draft, and refine faster — while keeping the tone smart, warm, and human.
You'll own our social presence end to end, and you'll understand what separates a basic post from a scroll-stopper. If you're a sharp communicator who sees AI as a creative accelerator, not a threat — let's talk.
What You'll Do
- Collaborate on SpotHopper's content strategy across web, social, and email — aligning campaigns with product launches, customer stories, and seasonal trends
- Own the creation and execution of content across blog, website, and social channels (especially Instagram and LinkedIn)
- Write and publish blog posts, web content, customer stories, and social updates — with an eye toward clarity, polish, and performance
- Use AI tools (e.g., ChatGPT, Jasper) to brainstorm, draft, optimize, and scale content production
- Manage SpotHopper's Instagram and LinkedIn presence, including strategy, scheduling, and publishing of posts, Stories, Reels, and carousels
- Optimize content to support SEO, brand visibility, and inbound lead generation
- Partner with our Lifecycle Lead to create content for email campaigns (you write, they send)
- Work closely with our Web and Brand Designer to publish content in Framer, Webflow, or our CMS
- Maintain a consistent, human-centered brand voice across all platforms
- Track performance and engagement metrics to inform future content decisions
What You'll Bring
4–6 years of experience in content marketing, editorial, or social media — ideally in SaaS, hospitality tech, or B2B environmentsA strong portfolio of published content across blog, web, and socialDeep knowledge of Instagram, Facebook and LinkedIn, including post types, algorithm trends, and engagement best practicesStrong writing and editing skills — with the ability to sound conversational, confident, and on-brandFluency with modern AI tools like ChatGPT, Jasper, GrammarlyGO, etc. — and a belief that AI can improve both speed and qualityFamiliarity with publishing tools (Framer, Webflow, CMS) and SEO fundamentalsA proactive, collaborative work style with a bias for action, polish, and performanceBonus if You Have
Experience launching or scaling a brand's social presence using AI-assisted workflowsUnderstanding of how AI-driven search (e.g., ChatGPT, Perplexity) is changing discoverabilityExperience with basic video or motion editing (e.g., Reels, Lottie, Figma Smart Animate)Familiarity with visual AI tools (e.g., Canva Magic, Adobe Firefly, Midjourney)Background in or passion for the hospitality or restaurant spaceTotal Compensation
$125,000 to $150,000 per year based on experience
Location
Fully remote (U.S.-based only)
Benefits
Health, dental, and vision insurance
401(k) with company match
Life insurance
Generous PTO and sick leave
Collaborative, remote-first culture