Healthcare QI Assistant

The Healthcare QI Assistant supports quality improvement, compliance, and risk management activities to ensure the Health Center meets federal, state, and local regulatory requirements. Under the supervision of the QI Manager, the role assists with compliance documentation, reporting, and training coordination, and works closely with clinical, operational, and administrative staff to support patient safety, reduce organizational risk, and maintain regulatory standards.

Why Join AACI?

• 12 Paid Holidays, Vacation, and Sick time.
• Comprehensive benefits, including Health Plan Options (95% premium coverage).
• 403(b) Retirement Plan with match.
• Free Headspace mindfulness app access.
• Eligibility for State Loan Forgiveness Program.

Duties and responsibilities

• Coordinate and monitor compliance and risk management activities under the direction of the QI Manager.
• Maintain compliance documentation, logs, and records for HRSA, UDS, FTCA, CLIA, and other federal and state requirements.
• Track, document, and follow up on adverse events, near misses, patient complaints, and incident reports to ensure corrective actions are completed.
• Participate in and support internal audits, including HIPAA, OSHA, infection control, chart audits, and credentialing reviews.
• Monitor CLIA-waived testing, licenses, and certifications to ensure compliance and timely renewals.
• Coordinate policy and procedure reviews by tracking revisions, approvals, and distribution of updates to staff.
• Collect and maintain organized records to support inspections, surveys, and compliance reviews.
• Track and document care gaps identified through UDS measures, payer requirements, and quality improvement activities.
• Escalate identified risks, concerns, or compliance gaps to the QI Manager or appropriate leadership.
• Prepare and organize documentation for HRSA site visits, FTCA deeming applications, audits, and accreditation surveys.
• Research and communicate regulatory updates affecting Health Center operations and compliance requirements.
• Coordinate and support staff training related to compliance, HIPAA, OSHA, infection control, workplace safety, and risk management.
• Maintain staff training records and track completion and renewal of required compliance and safety training.
• Participate in safety drills, emergency preparedness activities and risk prevention initiatives.
• Complete other duties and related projects as assigned.
• Demonstrated ability to effectively perform the responsibilities outlined above.

Education & Experience:

• Associate's degree in healthcare administration, public health, or compliance, or equivalent combination of relevant experience and education.
• Two or more years of experience in healthcare administration, quality improvement, compliance, risk management, or a related healthcare support role.
• Familiarity with UDS reporting, FTCA, HRSA site visits, or audit preparation.

Knowledge, Skills, & Abilities:

• High level of organizational and documentation skills with excellent attention to detail.
• Basic understanding of FQHC operations and HRSA compliance requirements , such as HRSA, HIPAA, OSHA, CLIA, FTCA, and UDS reporting.
• Ability to maintain organized documentation and track deadlines and follow-up activities.
• Ability to communicate clearly in writing and verbally.
• Ability to handle confidential and sensitive information in accordance with privacy and security requirements.
• Working knowledge of Microsoft Office (Outlook, Word, PowerPoint, Excel).
• Working knowledge of electronic health records, EPIC preferred.

Competencies:

• Ability to communicate well with people of diverse cultural professional and experiential background
• Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.

Working conditions

Work is often conducted in an office environment inside a standard clinic setting. Basic safety precautions and
use of protective clothing or gear may be required.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to talk and hear. The employee is required to sit for long periods of time; see to utilize a computer screen; frequently use hands; and reach with hands and arms for activities such as keyboarding.

AACI is an Equal Opportunity Employer