TECHNOLOGY DELIVERY MANAGER-(CHARLOTTE-HYBRID)

Job Summary

Compass Digital is the innovation company within Compass Group, creating cutting-edge digital retail experiences for universities, hospitals, corporate offices, sports and entertainment venues, and beyond. The Project Manager position offers a unique opportunity to gain exposure leading impactful enterprise-wide business initiatives in a Fortune 500 company.

A successful candidate is experienced and accountable for project management execution from project initiation through project close. Our project managers are responsible for overseeing technology deployments in the food service industry across North America. Our project managers enable our field operations teams to provide their guests with a best-in-class experience supported by technology. The ideal candidate will have a strong background in project management, a deep understanding of technology systems, and a proven track record of successfully deploying complex technology solutions.

Responsibilities

Responsibilities include :

• Ensure projects are delivered on-time, within scope and within budget.
• Follow a detailed project plan and maintain accurate up-to-date project documentation.
• Ensure project deliverables are provided timely.
• Promptly and effectively respond to emails, and requests for information.
• Host / facilitate meetings with stakeholders, clients, and third-party vendors throughout the project lifecycle.
• Establish and maintain relationships with key stakeholders, providing day-to-day reporting on project status and changes.
• Approve scope changes and process change orders to secure funding.
• Identify / report project risks or potential risks to management.
• Manage all project issues, changes, and risks through formally defined processes.
• Conduct thorough testing of the deployed technology to ensure it meets requirements and functions as intended.
• Facilitate UAT sessions with end-users to validate that the deployed technology solution aligns with their needs and expectations.
• Accurately track and record project financials, vendor invoices and client invoices.
• Reconcile project invoices and create a project cost summary to review with the client at project close.
• Transfer technology configuration and troubleshooting knowledge to the Digital Support Team at project close.

Qualifications

Qualifications include :

Compass Digital maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave. Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID : 1482229