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Receptionist
ReceptionistFrenchies - Southlake • Southlake, TX, US
Receptionist

Receptionist

Frenchies - Southlake • Southlake, TX, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

We believe you should LOVE where you work; here are a few reasons you'll love Frenchies :

  • Opportunities for personal and professional growth
  • A fun working environment, with supportive co-workers
  • Exposure to new skills and opportunities allows for change and growth
  • Discounts on services and products
  • Medical benefits for full time employees
  • Bonus structure

Job Summary

Frenchies Modern Nail Care is looking for a dedicated receptionist / concierge to join our team! When guests walk into Frenchies they'll find a friendly, smiling face and a helping hand- this is our concierge! The ideal candidate has excellent communication and multi-tasking skills, a positive attitude, a strong work ethic, and is excellent at working with computers!

Responsibilities

  • The Concierge is accountable for all front desk operations including phone, retail sales, cash transactions, guest POS activities, guest experience cycle, and general day-to-day operations.
  • Accountable for efficient and effective day-to-day operations that achieve minimal front desk service standards. Will follow all policies and procedures to accomplish these standards. Includes : opening duties, greeting clients, answering phones, making appointments, retail sales, membership sales,  cash transactions, customer check-in / check-out, appointment confirmation calls, closing duties.
  • Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties.
  • Must be flexible to help with coverage of shifts in short-notice / emergency situations (sickness, etc.)
  • Customer contacts and rescheduling if needed.
  • Other duties as assigned in the spirit of teamwork.

    • Qualifications

  • 2+ years of customer service experience
  • Experience as a receptionist preferred
  • Exceptional customer service and professional phone manner
  • Overachieving attitude and enhanced work ethic
  • Advanced computer skills
  • Excellent multi-tasking skills
  • Must be willing to work Friday-Sunday
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