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Senior Director, Global Communications
Senior Director, Global CommunicationsFHI 360 • Syracuse, NY, US
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Senior Director, Global Communications

Senior Director, Global Communications

FHI 360 • Syracuse, NY, US
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  • [job_card.full_time]
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Senior Director Of Global Communications

FHI 360 is seeking a visionary Senior Director of Global Communications to shape how the world sees and engages with a respected international development and global health organization. This is not just a communications roleit's a strategic leadership position at the intersection of influence, innovation, and impact.

As the architect of FHI 360's global communications strategy, you will :

  • Define and amplify our narrative across international media, digital platforms, and stakeholder networks.
  • Curate and elevate thought leadership that positions FHI 360 as a trusted partner and bold innovator in solving the world's most pressing challenges.
  • Lead a high-performing global team and collaborate with senior executives to deliver integrated campaigns that inspire action and build trust.
  • Navigate complexity with confidence, from crisis communications to brand positioning in diverse cultural and geopolitical contexts.

This role offers the opportunity to shape global conversations, elevate organizational visibility, and influence decision-makers at the highest levels. If you thrive on strategic storytelling, public engagement strategy, and building reputations that matter, this is your chance to make a lasting impact.

Responsibilities / Duties :

  • Leads strategic planning and problem-solving for high-stakes communication challenges, including crisis response, brand positioning, and global reputation management.
  • Develops and implements innovative communications solutions that integrate digital engagement, media outreach, and executive visibility.
  • Anticipates communication risks, develops mitigation strategies, and adapts approaches to dynamic, cross-cultural, and geopolitical contexts.
  • Directs enterprise-level campaigns and initiatives that require balancing multiple stakeholders, competing priorities, and global perspectives.

    • Discretion & Impact :

  • Exercises significant decision-making authority in shaping FHI 360's global communications strategy, ensuring alignment with organizational goals and values.
  • Decisions directly influence the organization's reputation, visibility, and ability to secure partnerships and funding.
  • Provides counsel to senior executives and functional leaders on sensitive communication matters, including issues that affect donor relations, public trust, and employee engagement.
  • Accountable for ensuring consistent brand representation across all external and internal platforms.

    • Collaboration & Interaction :

  • Partners with executive leadership, program and technical leaders, and business development teams to position FHI 360 as a thought leader and trusted partner.
  • Serves as the organization's senior advisor on communications, building trust and alignment across cross-functional teams and geographic regions.
  • Represents FHI 360 with external media, influencers, and strategic partners to advance visibility and influence.
  • Communicates persuasively with diverse audiences, tailoring messaging to senior executives, donors, policymakers, and internal staff.

    • Management & Supervision :

  • Directly supervises a global communications team, including professionals across media relations, digital content, creative services, and internal communications.
  • Establishes team objectives, sets performance expectations, and ensures delivery of high-quality communications outputs.
  • Leads cross-functional and cross-regional project teams to execute enterprise-wide initiatives.
  • Coaches and develops staff to strengthen organizational communications capacity.
  • Embraces other duties as assigned, contributing to the team's multifaceted and evolving responsibilities.

    • Qualifications :

  • Deep expertise in communications strategy, brand management, media relations, digital engagement, and crisis communications.
  • Strong understanding of global development and public health sectors, with sensitivity to cross-cultural and geopolitical contexts.
  • Exceptional oral and written communication skills, able to convey complex information persuasively to diverse audiences.
  • Demonstrated ability to influence, collaborate, and build trust with executives, peers, external stakeholders, and global partners.
  • Experience overseeing communications functions in complex, matrixed, and mission-driven environments.

    • Minimum Qualifications :

  • Bachelor's degree in Communications, Public Relations, Journalism, International Affairs, or related field (or international equivalent).
  • Minimum of 15 years of progressively responsible experience in strategic communications within global nonprofits, NGOs, or mission-driven organizations.
  • At least 8 years of leadership experience managing cross-functional or international communications teams.

    • Certifications :

  • None required.

    • Preferred Qualifications :

  • Master's degree or international equivalent preferred.
  • Relevant professional certifications in communications, media, or project management are desirable.

    • Travel :

    Up to 25% of domestic and international travel.

    Typical Physical Demands :

    Typical office environment. Constantly uses a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to remain in a stationary position 50% of the time.

    Technology :

    Computer / Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype / Zoom / Teams), cell phone / mobile technology, and standard office equipment.

    US Based Hiring Salary Range : USD 140,000 - 180,000 annually

    International hiring ranges will differ based on location

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