Cloud infrastructure Senior Manager / Director (Transition) (Cincinnati)

Deliver Transition program capabilities - Knowledge Transfer, Process and Procedure, Service & Projects Take On, Technology and Infrastructure, Contract & Finance management, Staffing, Set up, Transition Governance, integration with any Change / Transformation initiatives

Deliver Transition Projects in line with Global Transition methodology (manage risk, governance, quality assurance, issue resolution, reporting)

Architect transition solutions by developing Transition plans, responding to RFPs / RFIs and support the sales team with complete ownership of Transition solution

Take full responsibility for the management of the wider transition team involving internal delivery resources, 3rd party suppliers, account team members and client stakeholders

Ensure commercial project milestones are agreed and published and that transition invoices are raised in accordance with agreed payment terms (if applicable)

Set overall direction for the Transition program team

Contain and resolve cross-transition work stream issues that do not require sponsor attention

Monitor progress to make sure client deliverables are delivered on time and within budget

Work with clients Transition Lead to establish a governance organization

Have experience to work with presales team. Work on RFP, RFI directly from the customer. Should be able to write Project charter and SOW

Have experience to deliver large and complex deals. Monitor stakeholder expectations and take corrective action to address gaps

Serve as the point of contact for the PMO lead and governance team

Communicate program performance to Client stakeholders and Capgemini internal stakeholders

Monitor and maintain team morale, program timelines, milestones and resource usage

Have experience of managing small / large team

Should have experience in deploying IT Tools, Setting up Service management process and integration of ITSM tools with Infra tools

Should have 10+ YoE in managing large transition & transformation IT projects