GTSS Standby Operations Associate-1

Job Title

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

Job Description

This role supports the end-to-end processing of Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) banking products throughout the full transaction life cycle. The position plays a key role in ensuring accuracy, compliance, and operational excellence across a variety of trade and payment activities.

You will handle products such as Import / Export Letters of Credit, Documentary Collections, Banker's Acceptances, and Standby Letters of Credit, as well as FX services including International Payments, Settlements, and Investigations. The role requires strong analytical skills, attention to detail, and the ability to collaborate closely with internal partners, Relationship Managers, clients, beneficiaries, and IT.

This team also serves as a problem-resolution groupverifying system setup, identifying issues, recalculating fees, correcting payment terms, and ensuring future transactions process accurately. Strong critical thinking and customer-facing communication skills are essential.

Responsibilities

• Support the processing of GTSS and FX transactions at various stages of the trade life cycle.
• Review, execute, and reconcile trade transactions, payments, settlements, and related documentation.
• Verify transactional completeness and accuracy in alignment with service levels, policies, terms, and procedures.
• Ensure all necessary documentation, materials, and approvals are in place before processing or releasing transactions.
• Identify and resolve discrepancies, including incorrect system setups, fee calculations, or payment terms.
• Partner with IT to troubleshoot system issues and support long-term solutions.
• Communicate with clients regarding outstanding items, invoice clarification, and payment-related questions.
• Collaborate with Relationship Managers and internal teams to validate calculations, prepare Excel templates, and support client needs.

For Standby Letters of Credit :

Basic Qualifications

Preferred Skills / Experience

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.