Customer Support AgentVirtualVocations • Coral Gables, Florida, United States
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Customer Support Agent
VirtualVocations • Coral Gables, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Support Agent to handle outbound calls to healthcare organizations.
Key Responsibilities
Make 50-100 outbound calls daily to verify provider details and gather operational information
Follow structured workflows to collect required data and schedule follow-up calls as needed
Enter accurate notes into the CRM and maintain data accuracy across all interactions
Required Qualifications
1+ year of experience in a call center, healthcare operations, customer support, or similar role
Comfortable with high-volume outbound calling and repetitive workflows
Highly organized, reliable, and detail-oriented
Ability to follow scripts and structured processes while engaging naturally
Experience in healthcare organizations or related fields is a plus but not required
[job_alerts.create_a_job]
Customer Support • Coral Gables, Florida, United States
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