Manager Practice Operations South Clinic

Why work for Nebraska Methodist Health System

At Nebraska Methodist Health System we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care a culture that has and will continue to set us apart. Its helping families grow by making each delivery special conveying a difficult diagnosis with a compassionate touch going above and beyond for a patients needs or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay excellent benefits and a great work environment where all employees are valued! Most importantly our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary :

Location : Methodist Physicians Clinic - South

Address : 3353 L Street - Omaha NE

Work Schedule : Monday through Friday 8am - 5pm

• Minimum 1 year clinical bilingual ability preferred

Responsible for daily operations staff performance improvement compliance with accreditation standards budget and quality outcomes. Manage and direct the daily operation of assigned areas and staff. Develop implement maintain and enforce departmental programs policies procedures and protocols. Ensure and maintain required documentation for compliance with safety environmental and infection control standards and with local state and federal regulations. Monitor compliance with standards identify variances or inability to meet established targets and implement action to ensure that targets are met.

Responsibilities :

Essential Job Functions

1. Manage the day-to-day operations of clinical staff.

2. Work closely with the Director- Practice Operations to develop clinic and staff performance goals and objectives.

3. Responsible for the interviewing selection and clinic onboarding process of new staff.

4. Supervises and completes performance evaluations and / or corrective action.

5. Responsible for the implementation of company policies.

6. If managing multiple clinic sites regular site visits for all locations are required.

7. Acts as a liaison for referring physicians patients and families.

8. Manage clinic internal and external relationships by maintaining a high overall satisfaction rating from providers leadership and staff.

9. Serve as the first point of contact for any patient and / or customer complaints. Work to thoroughly investigate and resolve all complaints relating to the operations of the clinic in a timely manner.

10. Continuously review clinic day-to-day operations and work with the Director Practice Operations to propose and implement new processes / procedures to reduce costs increase revenue and / or improve clinic efficiencies etc.

11. Responsible for maintaining knowledge and processes related to the regulatory licensure compliance and accreditation requirements for all clinic staff. Partner with appropriate department(s) when out of compliance or renewals are needed.

12. Willingness to perform other duties as assigned.

13. Responsible for clinic operation financial management including purchasing expenses personnel management.

14. Responsible for determining priorities and appropriately allocating resources.

Schedule :

Work Schedule : Monday through Friday 8am - 5pm

Job Description : Job Requirements

Education

Bachelors degree in Nursing Healthcare Administration Business Administration related field or equivalent combination of education and experience.

Experience

Minimum of three years experience in a clinic or healthcare setting required.

Minimum of two years of experience to include the following : oversee the work of a group of people hire fire assign work orient train evaluate discipline coach / mentor and / or negotiate and interpret conflicts and influence outcomes on matters of significance OR four years of experience to include the majority of the following : serve as a technical expert for a group of employees regularly model / mentor and train employees on technical skills make decisions regarding daily priorities for a work group provide guidance to and / or assist staff on non-routine or escalated issues and provide input on performance appraisals and / or disciplinary actions required.

License / Certifications

American Heart Association or American Red Cross Basic Life Support (BLS) preferred.

Skills / Knowledge / Abilities

Able to organize and perform multiple tasks problem-solve and prioritize work assignments.

Advanced interpersonal relationship and customer service skills required to effectively communicate with staff physicians administrators patients visitors and vendors.

Ability to mentor supervise delegate and evaluate.

Able to read write and comprehend various written reports and documents.

Able to travel to various locations.

Knowledge of possible hazards to patients during treatment and of necessary precautionary measures.

Knowledge of advanced management principles.

Knowledge of basic accounting or finance skills.

Skilled in Microsoft Office including Word Excel PowerPoint and Outlook.

Able to collaborate effectively with diverse stakeholders & advocate and influence change.

Ability to determine and to instruct others in determining the proper length and intensity of individual treatments.

Able to deal tactfully and effectively with the physically and mentally disabled patients.

Able to maintain adequate work reports and to prepare periodic reports of treatments.

Skilled in patient evaluation and application of treatment.

Skilled in developing and facilitating presentations.

Physical Requirements

Weight Demands

Medium Work - Exerting up to 50 pounds of force.

Physical Activity

Occasionally Performed (1%-33%) :

Balancing

Climbing

Crawling

Crouching

Kneeling

Sitting

Stooping / bending

Twisting

Frequently Performed (34%-66) :

Carrying

Distinguish colors

Keyboarding / typing

Lifting

Pulling / Pushing

Repetitive Motions

Standing

Walking

Constantly Performed (67%-100%) :

Grasping

Hearing

Reaching

Seeing / Visual

Speaking / talking

Job Hazards

Not Related :

Electrical Shock / Static

Radiation Alpha Beta and Gamma (particles such as X-ray Cat Scan Gamma Knife etc.)

Radiation Non-Ionizing (Ultraviolet visible light infrared and microwaves that causes injuries to tissue or thermal or photochemical means)

Rare (1%-33%) :

Chemical agents (Toxic Corrosive Flammable Latex)

Mechanical moving parts / vibrations

Explosives (pressurized gas)

Occasionally (34%-66%) :

Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)

Physical hazards (noise temperature lighting wet floors outdoors sharps) (more than ordinary office environment)

Equipment / Machinery / Tools

About Methodist :

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa more than 30 clinic locations a nursing and allied health college and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891 service to our communities has been a top priority. Financial assistance health education outreach to our diverse communities and populations and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action / Equal Opportunity Employer and does not discriminate on the basis of race color religion sex age national origin disability veteran status sexual orientation gender identity or any other classification protected by Federal state or local law.

Required Experience :

Manager

Key Skills

Practice Management,Veterinary Experience,Enterprise Architecture,Office Manager Experience,Enterprise Software,Healthcare Management,IaaS,TOGAF,Medical office experience,Conflict Management,COBIT,Customer relationship management

Employment Type : Full-Time

Experience : years

Vacancy : 1