Channel Account Manager

Channel Account Manager

At RADICL, we are committed to safeguarding Small-to-Medium-sized Businesses (SMBs) with the protection they deserve. While we have a unique focus on companies supporting America's Defense Industrial Base (DIB) and critical infrastructure (CI), our mission extends to all SMBs who consider themselves high value targets and want the best protection possible. RADICL protects customers through a turn-key and comprehensive Cybersecurity-as-a-Service (CSaaS) offering. Our offering is powered by our proprietary Xtended Threat Protection (XTP) Platform that brings SMBs defense-in-depth with a team of human experts and digital agents by their side. Our platform and AI powered virtual Security Operations Center (vSOC) delivers customers:

• Best-in-breed endpoint protection
• Automated and expert-driven threat hunting
• 24/7 monitoring and incident response
• Guided vulnerability management
• Effective security awareness training
• Expert guided compliance adherence

If you're excited about working with industry experts to help SMBs focus on growing their businesses without the constant worry of security and compliance risks, we invite you to join us in our mission to protect American businesses and drive innovation in cybersecurity.

We are seeking a dynamic and experienced Channel Account Manager to help scale our channel ecosystem and accelerate the success of our channel sales program. The ideal candidate possesses in-depth experience in cybersecurity and has demonstrated success in managing channel sales, programs, and partner operations. Expertise in selling to Managed Service Providers (MSPs) and working with Technology Alliances, Distributors, and Referral Partners is essential. This role reports to the Director of Channels and collaborates closely with GTM and sales teams to drive partner growth and revenue.

Key responsibilities include:

• Partner Recruitment, Onboarding, and Management: Identify, recruit, and onboard high-potential MSPs and reseller partners. Build and manage strategic relationships to increase partner-sourced revenue and expand market reach. Drive partner enablement through training, ongoing support, and regular engagement.
• Distribution Management: Manage and grow key distribution partners by executing channel strategies and driving sales performance to support revenue growth.
• Performance Monitoring: Track and analyze channel performance by creating and monitoring CRM dashboards and reports.
• Content Development & Communications: Create high-impact content and resources to drive partner engagement, enablement, and program adoption. This includes sales collateral, newsletters, and training materials.
• Program & Process Optimization: Help design and document channel programs, workflows, and best practices for internal teams and partner use.

About you: You enjoy fast-paced environments, bring a positive attitude, and excel at getting things done. You enjoy being part of a high performing team and are also able to self-direct and self-start. You consider yourself to be top tier talent and are eager to help others raise their game. You enjoy working with customers, are an excellent communicator, and able to engage and interact with people of various backgrounds and skill levels. You want your work to have meaning, to be important. You want to be part of creating something great.

Preferred qualifications:

• Education: Bachelor's degree in business, Marketing, or a related field; MBA is a plus.
• Experience: 5+ years of experience in channel sales.
• Industry and Channel Expertise: Proven experience in the SaaS cybersecurity industry (critical) with a preference for experience selling MDR. Experience recruiting, enabling, and working with MSPs focused on SMB and Government Solution Providers, such as Carahsoft. Demonstrated success in building and scaling channel programs.

Compensation and benefits: On-target earnings (OTE): $180,000 - $220,000 DOE. Stock options provided as an additional incentive, allowing you to partake in our long-term growth and success. Competitive benefits package, including health, dental, and vision insurance, and more.

Location and work arrangement: We prefer this position to be filled by a candidate in the Boulder, CO area, as in-person collaboration is an integral part of our team culture. However, for the right candidate with the necessary skills and experience, we are open to considering a remote work arrangement.

About the workplace: As founders, we greatly value and are passionate about establishing a strong company culture. Building the foundation of an amazing culture is best fostered by spending time together as a team in an office setting. We have a hybrid work model which incorporates WFH and work from office, but spending time together as a team in person will be part of our ethos. RADICL offices are located in downtown Boulder, Colorado with easy-access employee parking provided by the company. We offer comprehensive, competitive benefits including health, dental, and vision as well as a responsible PTO plan.

If you are a channel-driven leader eager to make an impact, we want you at RADICL. Join us on this thrilling ride and help us defend American businesses from cybersecurity threats! We encourage motivated, talented, mission-oriented, and fun people to apply. Let's do this!