Patient Care Coordinator

Job Description

Job Description

Patient Care Coordinator - Lexington Ky - Two Locations

Are you passionate about creating positive experiences and ready to make a difference in people’s lives? We’re dedicated to offering exceptional care and fostering a supportive and empowering work culture. Join us as a Patient Care Coordinator and be the welcoming face of our practice!

Why Work with Us?

A culture that values collaboration and growth

A chance to make a genuine impact on patient experiences

Opportunities to be involved in local marketing and community outreach

What You’ll Do :

Greet patients warmly, assist with appointments, and support the Hearing Care Professional

Manage schedules, ensure follow-up calls, and track patient appointments

Assist in developing new patient referrals and community partnerships

Maintain organized, accurate clinic documentation for compliance

Handle payment processing, verify eligibility, and keep a welcoming office environment

Who You Are :

Customer-Focused : You excel at creating memorable patient experiences

Team-Oriented : You bring an enthusiastic and positive approach

Self-Motivated : You’re organized, proactive, and a quick problem-solver

Experience Required : 2 years in office administration, sales, or customer service preferred; high school diploma or equivalent required

Tech-Savvy : Comfortable with MS Office

We’re an Equal Opportunity Employer and welcome all applicants.