Supplier Performance Specialist

Supplier Performance Specialist

Airbus Helicopters is looking for a Supplier Performance Specialist to serve as the strategic backbone of our helicopter rotable supply chain. Managing a high-impact portfolio of OEMs and MRO providers, you won't just track KPIs; you will own the end-to-end reliability of our fleet's mission-ready parts. If you are a data-driven problem solver with 7+ years of experience in complex supply chains and a knack for turning supplier relationships into performance results, we want to speak with you.

As our Supplier Performance Specialist, you'll report to the MRO Equipment Manager and work alongside a cross-functional squad that values transparency, quick thinking, and data-backed decisions. We're a team that thrives on solving puzzleswhether it's a turnaround time challenge or a complex warranty claimand we support one another to ensure our customers never miss a mission.

A suburb just outside the Dallas-Fort Worth metropolitan area is home to Airbus Helicopters U.S. regional headquarters, where we have more than 1,000 employees. Check out one of the seven professional sports teams that also call Dallas home - you may even see a special, custom Airbus helicopter dedicated to the Dallas Cowboys flying during home games.

How We Care For You

Financial Rewards : Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")

Work / Life Balance : Paid time off including personal time, holidays and a generous paid parental leave program.

Health & Welfare : Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.

Individual Development : Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Your Challenges :

Component, Repairs, Operations, and Repairers / Vendors Management : 55%

• Supplier Performance Management : Serves as the primary point of contact for a portfolio of assigned suppliers, holding full accountability for monitoring their operational performance in terms of quality, delivery, and cost.
• Repair Processing and Material Routing : As required, creates Service Orders, Purchase Requisitions, Purchase Orders, & Deliveries / TF(s) and initiate work orders / requests with suppliers for RMA(s) as required.
• Work in Progress (WIP) Management : Tracks WIP & provides exchange offers to customers when necessary & advanced exchanges when requested. Ensure timely and accurate closure of service orders after delivery and on status / reporting tools to maintain accurate WIP & OTR (on-time requested by customer).
• Rotable Pool Inventory Support : Contributes to maintain inventory accuracy with location of parts in the system (SAP).
• KPI Tracking and Analytics : Meticulously track key performance indicators (KPIs) such as Turnaround Time (TAT) and On-Time Delivery (OTD). Use advanced data analytics to identify performance trends, forecast material flow, and proactively identify risks and opportunities.
• Performance Reviews : Prepares for and leads periodic performance review meetings with suppliers. Present data-driven insights, broadcast performance scorecards, and work collaboratively to develop and implement improvement initiatives.
• Issue Resolution and Recovery : Leads and coordinates corrective action plans in the event of KPI deviations or non-conformances, ensuring timely and effective resolution. This includes leading supplier recovery plans for underperforming suppliers.
• Warranty Management : Manages the warranty and claim process for parts that experience quality escapes after repair or overhaul, ensuring prompt and satisfactory resolution.
• Risk Management : Monitors supplier risks and develops mitigation plans to minimize potential disruptions to the supply chain. This includes conducting risk analyses such as load versus capacity assessments.

Forecasting / Scheduling / Planning : 20%

Process Adherence / Dashboard Maintenance 25%

Your Boarding Pass : Education :

Experience :

Travel Required : Minimal 10% Domestic and International

Citizenship : Authorized to Work in the US

Technical Systems Proficiency : Required : Google Workspace or Microsoft Office

Physical Requirements :