DITA XML Technical Writer

DITA XML Technical Writer

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

We are looking for a DITA XML Technical Writer to join Endress+Hauser Optical Analysis, the global leader in Raman spectroscopy, tunable diode laser absorption spectroscopy (TDLAS), and quenched fluorescence (QF) instrumentation for laboratory, process, and manufacturing environments. Our laser-based analyzer systems perform high-performance chemical composition and concentration measurement of all phases of matter in any installation environment.

What is the role about?

The DITA XML Technical Writer is a key contributor to the Technical Communications team, collaborating with subject matter experts (scientists, engineers, production teams) and cross-functional stakeholders. This role works with a team to support our transition from legacy systems to a structured authoring environment, ensuring consistent, high-quality content across platforms and optimizing documentation for digital consumption.

Which essential functions will you perform?

• Create and revise technical content using a DITA-based Component Content Management System (CCMS), applying metadata tagging for reuse and localization.
• Develop content optimized for AI and Large Language Models (LLMs), including prompt engineering and semantic clarity.
• Lead terminology management for Optical Analysis technologies by researching standards, developing concept maps, and ensuring consistency across instrumentation.
• Lead and contribute to product documentation projects (operating instructions, installation guides, safety documentation).
• Collaborate with SMEs and cross-functional teams to gather, validate, and ensure accuracy of technical information for global markets.
• Conduct peer reviews and ensure compliance with corporate standards.
• Maintain version control and release content information via ERP or document control system.
• Manage product-related content in the product information management (PIM) system, including specifications, descriptions, and technical attributes.
• Support translation workflows to ensure multilingual content quality.
• Track project progress using project management tools.
• Audit existing product content and recommend improvements.
• Identify opportunities for process automation and efficiency within CCMS and PIM systems.
• Stay informed on industry trends and technology changes relevant to the role.
• Participate in global teams and networking initiatives to foster cross-entity collaboration.

The duties above describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned, as required, by management.

What qualifications are needed?

• Bachelor's degree in Communications, English, or related field.
• 7+ years of experience in technical content development and delivery.
• Excellent oral, written, and presentation skills, with a demonstrated record of accomplishment in a global business environment.
• Ability to work independently and build trust across diverse teams and departments.
• Skilled at gathering, organizing, and documenting technical information from a variety of sources.
• Ability to interpret scientific texts and engineering drawings into clear, user-friendly language.
• Strong organizational skills with attention to detail and accuracy.
• Proven ability to manage multiple projects and meet deadlines.
• Self-motivated, adaptable, and efficient with shifting priorities.
• Creative problem-solver with a lean mindset for process improvement.
• High linguistic competence in English and experience with terminology management.
• Proficient in CCMS and Office365.
• Collaborative, resilient, and diplomatic team player.

What qualifications are desired?

• Familiarity with GxP in pharmaceutical environments.
• Experience writing for AI-driven content systems or LLMs.
• Illustration skills (CorelDraw, Adobe Illustrator).
• Background in commercial analytical instrumentation.
• German language proficiency.
• Experience with regulatory standards and hazardous area classifications (ATEX, IECEx).

What can you expect from us?

• Family-owned, highly committed global company with a sustainable vision of the future.
• Lifelong learning encouraged by versatile training, tuition reimbursement, and further education opportunities.
• Comprehensive benefit package (to include medical, dental, vision) and 401(k) savings with company match.
• Compensation is competitive and includes bonus opportunities.
• Work-life balance encouraged through our 10 company-paid holidays, paid time off, paid parental leave, and employee assistance programs (financial, mental, and physical health and wellbeing).
• Employees work in a safety-first, climate controlled, clean manufacturing facility with utilization of Lean practices and ergonomic workstations to enhance productivity and comfort.

How do you apply?

To apply, we kindly ask you to upload your documents on our career page. Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification, including protected veteran and disability status.

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