Technical Trainer

A company is looking for a Technical Product Support Trainer.

Key Responsibilities

Lead training programs across technical teams and partner support organizations

Design training materials and coordinate with content owners to align with operational updates

Define learning objectives, collect feedback, and iterate training content based on metrics

Required Qualifications

5+ years of experience as a technical trainer or enablement specialist in relevant environments

3+ years of experience designing role-based learning using an LMS and authoring tools

Proficiency with Microsoft 365 and instructional software

Experience in a SaaS environment and with support systems like Salesforce and Jira

Technical Training Certification(s) are highly desirable