Host/Hostess at Unos Restaurant – Springfield, MA
Join the welcoming team at Unos Restaurant located at 820 Hall of Fame Ave, Springfield, MA, where hospitality and excellent service are at the heart of everything we do. We are seeking a friendly, professional Host/Hostess to create a positive first impression for our guests and ensure a smooth and enjoyable dining experience.
Key Responsibilities:
- Greet guests warmly upon arrival and provide a friendly, professional first impression
- Manage reservations and waitlists efficiently to optimize seating arrangements
- Escort guests to their tables and provide menus
- Answer phone inquiries and assist with reservations or special requests
- Coordinate with the restaurant staff to ensure timely seating and service
- Maintain cleanliness and organization of the host stand area
- Handle guest inquiries and resolve any issues promptly and courteously
Skills and Qualifications:
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Ability to remain calm and professional in a fast-paced environment
- Previous experience in a hospitality or customer service role preferred
- Flexibility to work evenings, weekends, and holidays as needed
- Friendly, approachable demeanor with a focus on guest satisfaction
At Unos Restaurant, we pride ourselves on fostering a positive work environment that values teamwork, growth, and exceptional service. Join us and be part of a team dedicated to creating memorable dining experiences for our guests. We offer competitive wages and opportunities for advancement within our organization.
Requirements:Host/Hostess • Springfield, MA, US
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