Job Description
Job Description
Benefits :
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Company Overview :
Scenthound is the first membership-based franchise providing affordable and accessible wellness-focused dog care. Dogs need consistent care to keep all their parts healthy, from their Skin and Coat to their Ears, Nails, and Teeth (yes, that spells SCENT). At Scenthound, were committed to providing every dog with the care necessary to help maintain their health and keep them clean and happy.
Founded in 2015 and Franchising since 2019, our revolutionary concept, technology-driven strategy, and proven model are fueling rapid nationwide growth. On pace to have over 130 locations open by the end of 2024, Scenthound is establishing itself as the preeminent solution for routine and preventive dog care.
Who We Are : Scenthound is NOT an ordinary grooming shop. We believe dogs require routine care in order to stay clean, comfortable, and healthy. With a focus on health and not just haircuts, Scenthound is pioneering change in an outdated industry. Our innovative, wellness-focused, membership-based business model is the basis for our successful operations in Palm Beach County.
Job Description :
We are looking for a Retail Store Manager to oversee a growing grooming center. General Manager responsibilities include formulating overall strategy, managing people, and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our profits are on the rise. Ultimately, youll help our company grow and thrive. Our General Managers should be comfortable and enjoy working with dogs.
Retail Store Manager Responsibilities :
Oversee day-to-day operationsManage employee and center appointment scheduleDrive sales growthMaintain budgets and optimize expensesSet policies and processesEnsure employees work productively and develop professionallyOversee recruitment, hiring and training of new employeesEvaluate and improve operations and financial performanceDirect the employee assessment processPrepare regular reports for upper managementEnsure staff follows health and safety regulationsProvide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)Advocate for all dogs in our care and in our communityIncorporate the value of Scenthounds brand, Mission and Core ValuesDrive membership sales through health and wellness educationAdminister training program to ensure all staff are knowledgableLead and support the Scenter Management Team to reach and exceed our key performance goalsBe a culture-driven leader and inspire your team to seek growthAttend events and foster positive community-relationsEnsure safety of staff, customers, and dogs at all timesResponsible for manager and employee development through leadership, training, and performance reviewsPerform other tasks and duties as assigned by leadership teamRetail Store Manager Skills & Qualifications :
Proven experience as a General Manager or similar executive roleExperience in planning and budgetingKnowledge of business process and functions (finance, HR, procurement, operations etc.)Strong analytical abilityOutstanding organizational and leadership skillsProblem-solving aptitudeRetail experience is a plusAbility to work an assortment of days, including weekends when neededAbility to manage with integrity, honesty, and knowledge that promotes the mission of ScenthoundStrong leadership skills with ability to coach & mentor team members in a culture-first environmentExcellent communication skills (verbal & written), including the ability to communicate complex ideas in simple termsProficient computer and CRM skills (Microsoft Office, Internet, E-mail)Retail Store Manager Benefits :
Health insurance with generous company contributionDental insuranceVision insurancePaid time offCompany Paid Life and AD&D Insurance401k planFree grooming services for your dogEnergetic, fun, loving work environmentUnlimited growth potential with an expanding business$50,000 to $65,000 per yearPerformance-based bonuses