Business Process Architect

Job Description

Job Description

Thorlabs is pleased to play a role in advancing science through the components, instruments, and systems we design and manufacture. We believe that science and innovation have great potential to improve the world around us and are committed to advancing photonics (i.e., light-based) technologies that positively impact our customers, employees, and communities. Via educational outreach and more sustainable business practices, we continuously invest in a brighter future. We recognize that each of our employees is a unique individual with the ability to contribute to our success and seek to find great people who will thrive in our fun, fast-paced culture.

The Business Process Architect will be the primary owner of the configurations and changes to the Microsoft Dynamics 365 (D365) application within the relevant modules. This pivotal role focuses on optimizing, configuring, and managing D365 to ensure it aligns with the organization's operations, reporting requirements, and compliance standards. The role will work closely with operational and department teams, IT, and external partners to ensure D365 delivers seamless solutions that drive operational efficiency, enhance business processes, and optimize the user experience.

Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations.

Essential Job Functions include the following , but not limited to :

• Own and Manage D365 Configuration - Ensure D365 configurations in relevant modules align with business needs
• Liaison Between Stakeholders - Act as the primary liaison between finance stakeholders (including business process owners and subject matter experts) and the IT team, translating business requirements into actionable system configurations and enhancements.
• Support Process Standardization - Work closely with operational teams globally to support the standardization of processes, ensuring both global requirements and local variations are accommodated effectively in the system.
• Documentation and Configuration Management - Maintain thorough documentation for all configurations, system changes, and requirements to ensure clarity and compliance for audit purposes.
• Change Management and Support - Lead change management activities for system updates, upgrades, and new features within the relevant modules, ensuring minimal disruption and effective user adoption.
• Enhance Reporting and Compliance - Collaborate with internal teams and external auditors to ensure that D365 supports all reporting, auditing, and compliance requirements.
• Continuous Improvement - Regularly assess system performance and suggest improvements, working closely with internal and external teams to optimize D365 for greater efficiency and effectiveness.

Sales & Customer Service

Physical Activities : The employee is occasionally required to stoop, kneel, crouch, climb or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds.

Requirements

Qualifications

Experience :

Education :

Specialized Knowledge and Skills :

Sales & Customer Service

Other :

Pay range for this position is $104,000 - $135,000 annually dependent on experience

Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity / Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identify or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law .

Benefits

Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement just to name a few..