Quality Manager

Key Responsibilities Leadership and Accountability Lead the Quality Department and serve as the primary point of contact for all quality-related matters.

Manage, coach, and develop quality team members to ensure high performance and professional growth.

Promote a culture of accountability, continuous improvement, and compliance across all departments.

Policy and Procedure Management Develop, implement, and maintain company quality policies and procedures.

Ensure consistent compliance with internal and external quality standards.

Regularly review and update quality documentation to align with operational and regulatory changes.

ISO Compliance Oversee and maintain the company’s ISO certification and ensure adherence to ISO quality management system requirements.

Lead internal and external ISO audits and drive corrective actions where needed.

Monitor and report ISO performance indicators to leadership.

Industry Compliance and Approvals Ensure company operations and products meet all applicable industry standards, certifications, and customer-specific requirements.

Manage quality approvals, audits, and compliance documentation for customers and regulatory bodies.

Quality and Safety Metrics Develop, implement, and track key performance indicators (KPIs) for quality and safety.

Analyze trends in quality data to identify areas for improvement and implement corrective and preventive actions.

Prepare and present regular quality and safety reports to senior management.

Qualifications Bachelor’s degree in engineering, Quality Management, or related field (or equivalent experience).

Minimum of 5 years of experience in a quality management or supervisory role.

In-depth knowledge of ISO standards and certification processes.

Strong understanding of industry-specific compliance requirements.

Excellent leadership, communication, and organizational skills.

Proficiency with quality management systems (QMS) and data analysis tools.

Core Competencies Leadership and team development Analytical and problem-solving skills Commitment to compliance and continuous improvement Strong documentation and reporting abilities Excellent interpersonal and communication skills Powered by JazzHR