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Night Auditor
Night AuditorGolder Hospitality Properties • Forest Lake, MN, US
Night Auditor

Night Auditor

Golder Hospitality Properties • Forest Lake, MN, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]

Job Description

Job Description

Description :

Running Aces Hotel is hiring for a part time weekend Night Auditor to join our team.

The Night Auditor / Overnight Guest Service Representative is the main person to interact with guests during the overnight hours.

As the friendly face of the property, the hotel front desk / night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed. If you are a night owl, hard-working, have a positive -can-do attitude and strive to deliver exceptional customer service each day, we welcome you to join our team.

Hours : 11pm-7am, Must be available weekends and holidays.

What is in it for YOU?

  • Competitive wages
  • Personal Days Off - start earning on day 1
  • Bonus Plan
  • Holiday Pay
  • Referral program
  • Employee discount program

Some Key Areas of Responsibilities include :

  • Assume the position of the Manager on Duty
  • Update all files and reset the system for the following day activity.
  • Welcome guests to the hotel and perform the check-in process.
  • Thank guests and perform the check-out process.
  • Answer all incoming and in-house phone calls.
  • Assist callers with making and / or changing reservations.
  • Assist all guests as necessary to ensure a positive experience.
  • Perform routine daily tasks.
  • Ability to work while standing for extended periods of time.

    • Requirements :

    Candidates must possess the following knowledge, skills, and abilities :

  • Great attention to detail
  • Thorough organizational skills, proficient in accomplishing all assigned tasks
  • Considerable knowledge of computer systems for registration, reservations and backup systems
  • Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels
  • Ability to read, write, speak and understand the English language to communicate with employees and guests
  • Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, collect accurate information and resolve conflicts when they arise

    • Education / Experience

  • Comparable hotel size and scope of experience preferred
    • [job_alerts.create_a_job]

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