Business Services - Program Assistant

Job Description

Job Description

JVS, a non-profit, non-sectarian agency.  Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education.  JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

POSITION SUMMARY : Under the direction of the Sr. Manager & the Sr. VP of Employer Engagement, the Program Assistant plays a key support role.  Strong organizational skills, excellent computer skills, data management skills and professional communication skills are critical to success.  This position requires strong attention to detail and follow-through, as well as outstanding customer service skills.   The Program Assistant is a part of a larger JVS team, all of whom are supporting the education, training and employment needs of clients and employers.  The Program Assistant is responsible for supporting colleagues across divisions as they deliver training and education programs to area employers.  The Program Assistant will assist with tracking client outcomes, coaching clients, communicating with employers, interviewing and screening applicants, building marketing strategies and performing outreach, gathering and synthesizing data, and creating reports for internal and external partners including staff, employers, and funders. The Program Assistant is an active member of the team, thereby equitably contributing to team performance goals and working to support the overall mission and philosophy of JVS.

ESSENTIAL FUNCTIONS :

Accountability and results focused :

• Work as a team member and support colleagues to maintain an efficient and organized department
• Increase internal and external visibility of programs
• Provide assistance with marketing, assessment, enrollment, delivery of services, pre / post testing with the goal of ensuring

that clients obtain their predetermined goals

Builds relationships, collaboration and teamwork :

departments are met

for advertising training opportunities, recruiting, and screening candidates, and shared management documents

Administrative / Communication :

performance)

MINIMUM SKILLS AND QUALIFICATIONS :

EDUCATION REQUIRED :

Please include a cover letter with your application.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.