Call Center RepresentativeMarketing Consultancy Lab • San Antonio, TX, US
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Call Center Representative
Marketing Consultancy Lab • San Antonio, TX, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]High school diploma or equivalent; associate degree preferred. Proven experience in a call center or customer service role. Excellent verbal and written communication skills. Strong problem-solving abilities and conflict resolution skills. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in using computer systems and software applications.
Job Description
Job Description
Job Title : Call Center Representative
Location : San Antonio, TX
Job Type : Full-Time
Job Summary
We are seeking a dedicated and energetic Call Center Representative to join our dynamic team. As a key point of contact for our customers, you will play a crucial role in providing exceptional service and support to our clients.
Key Responsibilities
- Handle incoming and outgoing customer calls in a professional manner.
- Resolve customer inquiries and complaints efficiently and effectively.
- Provide accurate information about products and services to customers.
- Document all interactions with customers in the company database.
- Escalate complex issues to appropriate departments when necessary.
- Follow up with customers to ensure their issues have been resolved satisfaction.
Qualifications
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Call Center Representative • San Antonio, TX, US
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