Patient Accounts Team Supervisor

Job Description

Job Description

Description :

Patient Accounts Team Supervisor - Hybrid Lima Ohio

About KeyBridge

Come work with us! We are an 18-time winner of Best Places to Work! At KeyBridge Medical Revenue Care , we pride ourselves on compassion, integrity, and excellence. Our mission is to bridge the gap between healthcare providers and their patients by delivering exceptional service and financial care with empathy and respect in a call center setting.

Position Overview

We are seeking a dedicated and detail-oriented Patient Accounts Supervisor to join our team. This role offers an excellent opportunity to lead a team responsible for managing patient billing and accounts, ensuring accuracy, compliance, and timely processing. If you have strong leadership skills and a background in healthcare and leading a team, we invite you to contribute to our mission of providing exceptional patient care.

ESSENTIAL JOB FUNCTIONS :

• Supervise and mentor team members to ensure high performance and professional development
• Ensure compliance with healthcare regulations and internal procedures
• Daily / weekly Performance Reports
• Handles complex requests such as escalated calls
• Holds production meetings to review job status, metrics, workflow issues, and roadblocks
• Interviewing / staffing

Requirements :

Skills and Qualifications :