Benefits Specialist

Job Description

Benefits Specialist

Full-time | Human Reso urces / Total Rewards | Location – Olathe, KS, 66022

Position is fully onsite. Reports to the Manager, Total Rewards

The Benefits Specialist supports the design, administration, and delivery of employee benefit programs across the United States, Canada, and Mexico. This role plays a key part in ensuring a consistent, compliant, and employee-focused benefits experience, partnering closely with regional HR teams, payroll, finance, and external vendors. The specialist provides day-to-day operational support, drives process efficiency, and helps align benefit programs to the organization’s global Total Rewards strategy.

YOUR ROLE AND RESPONSIBILITIES

Program Administration & Operations

• Administer all benefit programs across the U.S. and Canada, including medical, dental, vision, life, disability, retirement / savings plans, and wellness initiatives.
• Administer Leave, Disability and Accommodation process with UNUM carrier.
• Process enrollments, terminations, and changes accurately across multiple systems and vendors.
• Partner with local HR and payroll teams to ensure accurate benefit deductions and timely data file transmissions, including arrears processing.
• Maintain and audit employee benefit records to ensure accuracy and compliance.
• Manage monthly vendor invoices and billing reconciliations across all regions.
• Ensure compliance with regional and local regulations, including ERISA, ACA, COBRA, HIPAA, IRS, and DOL (U.S.); CRA, provincial health, and employment standards).
• Stay informed on evolving benefit legislation and recommend necessary plan or policy updates.
• Act as the primary contact for regional benefit vendors, brokers, and consultants.
• Partner with vendors to resolve escalated employee issues, ensuring timely and positive resolution.
• Support renewal processes, plan changes, and RFPs to ensure competitive and cost-effective offerings.
• Participate in quarterly vendor reviews to assess service quality and identify process improvements.
• Deliver clear, culturally relevant communication materials and resources in English and Spanish / French (as applicable).
• Provide guidance to employees on benefit options, eligibility, and claim resolution.
• Support global wellness, mental health, and financial wellbeing initiatives.
• Assist with open enrollment and new hire orientation across regions.

HOW TO SUCCEED / YOUR PROFILE

Education & Experience

Skills & Competencies

WHAT’S IN IT FOR YOU

You’ll be part of a people-centric culture, where your well-being matters. Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there’s an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers.

We also offer :

PEOPLE ARE AT OUR HEART

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

ABOUT TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds and believe our differences make us stronger. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable laws.