HLS Import Sales Assistant

Overview

We are looking for a self-starting, well-rounded professional to join our Sales Support team at Hampton Lumber Sales (HLS). The primary role of the Import Sales Assistant is to provide direct support to a specified group of lumber traders who manage sales programs and related inventory for HLS. This individual will play an integral part in processing transactions, as well as assist in managing communications with customers within the trading group and other key groups within HLS. To be successful, they will need to need to be adaptable, have great attention to detail and a high level of accuracy all while developing a deep understanding of the businesses they support. You do not need to have prior experience in the wood products industry to succeed in this role, and there is room for advancement through a development path system for successful candidates. The position will report directly to the HLS Import Sales Support Supervisor while also taking day-to-day direction from the traders themselves.

Benefits Highlights

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including 8 paid holidays
• Participation in employee bonus program
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

Responsibilities

• Provide comprehensive sales support and customer service for members of the HLS Import Sales Team
• Identify, enter and process sales orders, purchase orders and transfer orders using information provided by various HLS team members and other relevant data sources
• Monitor, audit and process all necessary shipping documentation, including delivery orders and packing lists, distributing them within the Sales Support team and other stakeholders as needed
• Accurately process payments to overseas vendors and generate invoices to domestic customers
• Review order files daily, and proactively identify and communicate any issues to relevant members of the HLS Import Sales Team and other support teams, as needed
• Work closely with the Imports Logistic Manager to ensure timely movement of material to the correct location once it reaches the U.S.
• Act as liaison between overseas vendors and other HLS departments/outside customers on transactions being purchased and sold to ensure on-time and accurate delivery of material
• Monitor and communicate about inventory levels and process relevant documentation for specified trading groups, including vendor managed inventory and third-party reloads
• Manage reporting needs within the HLS Import Team, including use of Excel for data organizatio

Qualifications

• High School diploma or equivalent require
• Bachelor degree preferred, job experience considered
• Excellent PC skills using Microsoft products: Microsoft Office Suite 365
• Professional level verbal and written communication skills
• Attention to detail with solid analytical and problem-solving skills with the ability to anticipate opportunities and provide practical solutions given the business environment
• Strong work ethic, sense of commitment, team-oriented, customer focused and willingness to embrace change that strives for continuous improvement while exemplifying the highest level of honesty and integrity
• Superior organizational skills, plus the ability to initiate and handle multiple projects and deadlines and the ability to work with multiple internal customers and team members from varied levels and functional backgrounds
• Self-starter with the ability to accept or take on additional responsibility and develop their own agenda to support requirements of internal customers

More About Us

Work Environment and Culture:

As a family-owned business, Hampton Lumber prides itself on creating a welcoming, open, and collaborative culture. We want your job to feel rewarding and engaging. In the Portland office, the sales floor has an open-office seating plan that can be an energetic and fun place. In office, you will have the ability to adjust between sitting or standing at your own desk. After an initial training period, employees in this role have the flexibility to work a hybrid schedule of 3 days in office and 2 days at home. Our IT department provides the technology needed for hybrid employees to successfully work at home.

Hampton Lumber operates with a deep commitment to people, community, and sustainability. Having built a reputation for our commitment to sustainability and thoughtful forest practices, Hampton Lumber exports quality wood products worldwide and serves some of the largest construction and home supplies retailers in North America. We encourage community engagement and a spirit of volunteerism at all of our locations. Headquartered in Portland, Oregon, we are also proud sponsors of both the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns!

Learn more at or follow us on Facebook: . You can also learn about our company and our values and priorities by visiting our .

Learn more about Wood Products Manufacturing :

, Oregon Forest Resources Institute

, Oregon Forest Resources Institute

Learn more at , or follow us on Facebook: . You can also learn about our company and our priorities by visiting our .

EEO Statement

Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law.

Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location you are applying.

For more information about our commitment to equal employment opportunity, please see these government posters: and its accompanying .

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