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WIC Program Assistant
WIC Program AssistantGreater Lawrence Community Action Council • Lawrence, MA, US
WIC Program Assistant

WIC Program Assistant

Greater Lawrence Community Action Council • Lawrence, MA, US
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Job Summary :

  • The Lawrence WIC Program is now seeking a WIC Program Assistant to work with a large team in a very busy office.  Responsibilities include answering telephones, scheduling appointments, screening participants for eligibility, data entry, issuing benefits, and managing client flow. Hybrid schedule available.

Essential Functions / Key Responsibilities :

  • Follows all protocols and / or regulations for processing applicants / participants for (re)certification, including : verifying identity, income, residency, and participant category; educating participants on their rights and responsibilities, authorized signatures and shoppers, WIC foods,  and using benefits at authorized vendors; referring participants to MassHealth, SNAP, TAFDC and other health and human service programs; providing notification for end of certification, missed benefits, and / or ineligibility to receive WIC benefits.

    • Oversees benefit issuance for prescribed food prescription, including :

  • re(issuing) food / formula prescription benefits; capturing participant authorized signatures for benefit issuance; and maintaining security of WIC cards.
  • Performs routine office duties, including answering telephones; scheduling appointments; data entry; and managing client flow.
  • Attends bi-weekly staff meetings and other trainings, conferences, and workshops as appropriate.
  • Performs other duties as needed, including quality assurance activities.

    • Skills & Qualifications :

  • High school diploma or G.E.D. and one year of general office experience; experience in a health care or community facility preferred.
  • Proficient computer skills.
  • Well-organized, systematic approach to work.  Good communication and interpersonal skills.  Sensitivity to the needs of the client population.
  • Available to work at least one Saturday a month.
  • Bilingual (Spanish and English) preferred.
  • Must have a suitable CORI & SORI completed within the first 30 days of employment Powered by JazzHR
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