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Hybrid Development Representative (Sales)
Hybrid Development Representative (Sales)Toast • Cincinnati, Ohio, USA
Hybrid Development Representative (Sales)

Hybrid Development Representative (Sales)

Toast • Cincinnati, Ohio, USA
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  • [job_card.full_time]
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Toast creates technology to help restaurants and local businesses succeed in a digital world helping business owners operate increase sales engage customers and keep employees happy.

The Hybrid Development Representative (HDR) role is the foundational entry point into our high-performing sales organization designed specifically to develop the next generation of Account Executives. This is not a static job - it is a dedicated supportive launchpad and structured path for your professional sales career. We invest in HDRs with the clear expectation that high performers will advance through our specialized sales training and become full-cycle Account Executives.

The Journey of a High Performer : HDR Specialized xDR (SDR / BDR / ADR) Account Executive (AE)

The Timeline of a High Performer : 12-18 months training to become an Account Executive

What youll do (Responsibilities) :

As a Hybrid Development Representative (HDR) you serve as the critical first step in our sales pipeline responsible for building and qualifying the opportunities that drive our growth. You will execute high-volume outreach to a mix of prospective businesses with the strategic goal of determining mutual fit for our all-in-one digital platform ensuring Account Executives receive high-quality engagements ready for closing.

  • Complete at least 100 high-quality outreach activities daily (warm / cold calls emails and social touch points).
  • Host qualification calls to develop an understanding of the prospects needs and determine how they can benefit from leveraging our all-in-one digital platform.
  • Schedule meetings for qualified prospects ensuring a seamless handoff to the appropriate Account Executive.
  • Learn and execute on various outreach methods to prepare for specialization into a Restaurant Sales Development Representative (SDR) Account Development Representative (ADR) or Business Development Representative (BDR) role.

What youll need to thrive (Requirements) :

  • Career Ambition : Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role.
  • Proven Drive and Refusal to Fail : Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection.
  • Growth Mindset : Actively seeks and immediately applies feedback while proactively self-assessing performance to identify and vocalize specific areas for growth and development.
  • High Self-Accountability : Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution.
  • High Customer Empathy and Resilience : Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers.
  • Aptitude for Critical Thinking : Naturally curious resourceful and thrives on quickly processing new information to solve complex problems and qualify prospective customers.
  • Exceptional Communication Skills : Clear professional and persuasive communicator across high-volume calls and written outreach (email / social).
  • Strong Organizational Skills : Meticulous attention to detail and ability to manage time effectively to balance 100 daily outreach activities.
  • What will help you stand out (Nonessential Skills / Nice to Haves) :

  • Previous Sales or Sales Internship experience
  • Experience participating in Collegiate Sales Competitions
  • Direct experience working in the hospitality or retail industries
  • Our Total Rewards Philosophy

    We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary commission benefits and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills experience and geographic location.

    Total Targeted Cash

    $63000 $101000 USD

    Diversity Equity and Inclusion is Baked into our Recipe for Success

    At Toast our employees are our secret ingredientwhen they thrive we restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility. By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

    We Thrive Together

    We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally check out : today!

    Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact .

    For roles in the United States It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Required Experience :

    Unclear Seniority

    Key Skills

    Sales Experience,B2B Sales,Time Management,Customer Service,Cold Calling,Retail Sales,Territory Management,Upselling,Product Demos,Outside Sales,Medicare,negotiation

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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