Service Manager At The River MerchantThe River Merchant • Kent, OH, US
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Service Manager At The River Merchant
The River Merchant • Kent, OH, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Reliable transportation to / from the River Merchant (Kent, OH) ( Required ) 2-5 years of prior management experience ( Required ) 3-5 years of prior restaurant experience ( Required ) High integrity with a great attendance record Able to learn and adapt to new environments Able to lift and carry up to 50 lb. climb ladders, and perform manual tasks Able to work in varying temperature conditions, particularly in the summer months Good communication skills, including the ability to vocalize properly, listen effectively & provide insightful feedback as needed Morning shift : 8 hr (8 : 30AM - 4 : 30PM) Night shift : 8-9 hr (3PM - 11 PM or 12 AM Friday / Saturday )
Job Description
Job Description
About the River Merchant
At the River Merchant, we pride ourselves on delivering a memorable dining experience through innovative cuisine, curated wine collection & commitment to quality & customer satisfaction. We are seeking a talented and experienced Service Manager to lead our team, contribute to mutual goals across the restaurant & elevate our clientele’s dining experience.
Featuring a seasonal patio that overlooks the Cuyahoga River, the River Merchant is Kent's premier riverfront restaurant & has been in business almost 6 years. Located at 911 North Mantua Street in Kent, OH; Hours of operation are : 5 PM–9 : 30 PM (Mon), 11 AM–9 : 30 PM (Tue–Thu and Sun) and 11 AM–10 : 30 PM (Fri–Sat).
Summary of job posting
We are looking for an experienced Service Manager (full-time) who is willing to contribute to our team goals, is calm under pressure & who is dependable, diligent, attentive & communicative. While we are searching for an experienced manager, we are adamant about continuing to train during & after hiring to work within our system.
Responsibilities
- Managing shifts while answering questions for staff & guests
- Working with staff members to ensure proper service to guests
- Assisting staff members & guests when they have issues that need resolved
- Properly filling out morning, mid shift & end of night paperwork
- Check in with departments (kitchen, bar, etc.) to ensure tasks are completed
- Ensuring proper opening & closing procedures to ensure restaurant success
Requirements
Shift duration availability (M–S)
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Merchant • Kent, OH, US
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