Carrier Operations Manager

Carrier Operations Manager

Description

The Carrier Operations Manager is responsible for leading and optimizing the companys carrier network and executional performance. This role oversees a carrier-focused team to ensure consistent high-quality coverage of customer freight carrier relationship development executional problem solving and data integrity. The Carrier Operations Manager fosters an environment of proactive communication continuous improvement and accountability across the department. This leader is responsible for driving process adherence and innovation within carrier operations ensuring all load activity is executed with accuracy timeliness and alignment to customer requirements. The Carrier Operations Manager partners closely with Customer Operations and Support teams to ensure carrier strategies align with broader service expectations.

Duties and responsibilities

Essential duties and responsibilities of the position include but are not limited to :

Carrier Strategy & Network Management

• Lead the development implementation and performance monitoring of carrier sourcing strategies to meet customer and network needs.
• Monitor and adjust carrier allocation plans based on network imbalances seasonal volumes and changing market conditions.
• Build and maintain strategic carrier relationships ensuring compliance with RWI standards and performance goals.
• Drive the adoption and expansion of committed capacity strategies including primary routing guides reviewing and approving published rates and time period of agreement.
• Collaborate with strategic sourcing and analysts on rate benchmarking service level expectations and carrier bid strategies.

Team Leadership & Performance Management

Load Coverage & Execution Oversight

Data Integrity & Operational Compliance

Process Improvement & Cross-Functional Collaboration

Qualifications

Qualifications to perform the job successfully include :

Education : 4-year degree in Business Supply Chain Logistics preferred

Experience : 3 years of experience in transportation brokerage operations or carrier sales. 2 years of supervisory or team leadership experience within a fast-paced logistics environment.

Skills & Technical Proficiency

Working conditions

This position is performed in a general office setting.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee must be able to operate a computer / laptop and telephone and ability to talk and hear.

RWI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin.

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full Time

Experience : years

Vacancy : 1