BDC Administrator / Customer Service Representative

Lithia Hyundai of Fresno

BDC Administrator (Customer Service Representative)

#1 Hyundai Dealer in Northern California

#6 Ranked in the Country for Best Dealership to Work For

Are you a motivated, customer-focused professional with a passion for the automotive industry? Do you thrive in a fast-paced environment where every call is an opportunity? If so, we want YOU to join our team!

What You Will Do :

• Handle inbound and outbound calls, emails, and chats to assist customers with sales inquiries.
• Schedule appointments and follow up with leads to drive showroom traffic.
• Maintain accurate records in our CRM system.
• Provide top-notch customer service while meeting performance goals.

What We Are Looking For :

We Offer the Best-in-Class Industry Benefits :

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The CA-based hourly range for this full-time position is $16.50 to $20.00, plus bonus opportunities.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).