Talent.com
Member Support Analyst – MFA Specialist
Member Support Analyst – MFA SpecialisteTeam Inc • Nashville, Tennessee, United States
Member Support Analyst – MFA Specialist

Member Support Analyst – MFA Specialist

eTeam Inc • Nashville, Tennessee, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Job Summary

The Member Support Analyst provides Tier 1 technical support, resolving incidents and requests related to system/web applications. This role specializes in multifactor authentication (MFA) and single sign-on (SSO), working independently on complex cases to ensure a positive member experience.

Key Responsibilities

  • Handle service desk calls, meeting resolution timelines and metrics.
  • Act as the MFA and SSO troubleshooting expert.
  • Resolve and log incidents/requests, escalating when needed.
  • Liaise with members and teams to meet needs.
  • Analyze application issues, document solutions, and support password/account procedures.
  • Adhere to IT standards and confidentiality.

Knowledge, Skills & Abilities

  • Experience with MFA and user management.
  • Knowledge of SSO.
  • Proficiency in MS Office and support tools.
  • Strong analytical and problem-solving skills.
  • Independent and detail-oriented.


[job_alerts.create_a_job]

Member Support Analyst – MFA Specialist • Nashville, Tennessee, United States

[internal_linking.similar_jobs]

Member Support Analyst

HealthTrustNashville, TN, United States
[job_card.full_time] +1

Introduction Do you have the career opportunities as a Member Support Analyst you want with your current employer? We have an exciting opportunity for you to join HealthTrust which is part of the n...[internal_linking.show_more]

 • [job_card.promoted]

Epic Bridges Analyst (Implementation Support)

New York Technology PartnersTN, United States
[job_card.full_time]

Title: Epic Bridges Analyst (Implementation Support).Candidate Skills and Responsibilities.Prior Epic implementation experience (new install or major migration).Strong hands‑on experience with.Abil...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Work from Home – Product Feedback Support - $25-$45 per hour

GLUnionville, Tennessee
[filters.remote]
[job_card.full_time]

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[internal_linking.show_more]

 • [job_card.promoted]

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCOld Hickory, Tennessee, United States
[filters.remote]
[job_card.part_time]

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]

 • [job_card.promoted]

Treasury Management Analyst

Old National BankNashville, Tennessee, United States
[job_card.full_time]

US-IL-Hickory Hills | US-IL-Chicago | US-MN-St Louis Park | US-TN-Nashville.Old National Bank has been serving clients and communities since 1834.With over $70 billion in total assets, we are a reg...[internal_linking.show_more]

 • [job_card.promoted]

Licensed Marriage and Family Therapist (LMFT)

HeadwayTN, US
[job_card.full_time]

Licensed Marriage and Family Therapist (LMFT).Licensed Marriage and Family Therapist — Are you ready to launch or expand your private practice? .Headway is here to help you start accepting insuranc...[internal_linking.show_more]

 • [job_card.promoted]

Hospitalist – (Internal Medicine or Family Medicine) - Tennessee/Kentucky -3086393

Necnic Group Healthcare RecruitmentTennessee, United States
[job_card.full_time]

Hospitalist – (Internal Medicine or Family Medicine) - Tennessee/Kentucky border.An exciting opportunity is available for a Hospitalist Physician in the Union City, TN area.This position offers the...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Universal Banker - Float

First Horizon BankHendersonville, Tennessee, US
[job_card.full_time]

Location: On site at location listed in job posting.SUMMARY Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a reta...[internal_linking.show_more]

 • [job_card.promoted]

AR-Cash Applications Specialist (Hybrid Schedule)

AramarkNashville, TN, US
[job_card.full_time]

The Accounts Receivable-Cash Apps Clerk provides execution of cash application and cash research functions.Maintain service level agreements and key performance indicators for the cash application ...[internal_linking.show_more]

 • [job_card.promoted]

Direct Support Specialist - Full-Time

Open Arms Care CorporationNashville, TN, US
[job_card.full_time]

Join a team that truly makes a difference—helping people with intellectual and developmental disabilities live their best lives today!.Required for all new hires: Two weeks paid training 9A-5P M-F*...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Internal Comms Specialist

ENGIE North America Inc.Nashville, Tennessee, United States
[job_card.full_time]

Remote, United States, Alabama | Remote, United States, Arizona | Remote, United States, Arkansas | BOSTON, United States, 02111 | CHICAGO, United States, 60654-4916 | Remote, United States, Florid...[internal_linking.show_more]

 • [job_card.promoted]

Member Services Agent

Southern ScriptsNashville, TN, United States
[job_card.full_time]

The member services agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as ...[internal_linking.show_more]

 • [job_card.promoted]

Team Member, Help Desk

Tractor Supply CompanyBrentwood, TN, United States
[job_card.full_time] +1

Overall Job Summary** This position is responsible for providing first line technical and non-technical support to all Tractor Supply Company Store Team Members by troubleshooting problems, and/or ...[internal_linking.show_more]

 • [job_card.promoted]

Support - Team Member

BarTacoNashville, TN, United States
[job_card.full_time] +1

Apply Job Type Full-time, Part-time Description At bartaco, food is our passion-but people are our purpose.We invest in our team because our people are at the heart of everything we do.Whether you'...[internal_linking.show_more]

 • [job_card.promoted]

Grants Analyst

V Group Inc.TN, United States
[job_card.full_time]

The Tennessee Department of Health is seeking a.Office of Primary Prevention (OPP).The analyst will manage subrecipient grant contracts awarded through the Centers for Medicare & Medicaid Services ...[internal_linking.show_more]

 • [job_card.promoted]

MEBA Cargo Readiness

CMA CGM (America) LLCTN, US
[job_card.full_time]

ID: 576059 Location: Nashville.Tn, US MEBA Cargo Readiness American President Lines (APL), part of the CMA CGM Group, is the premier U.Transpacific proudly serving the American soldier and the U.AP...[internal_linking.show_more]

 • [job_card.promoted]

Member Support Analyst

APN Software Services IncNashville, TN, United States
[job_card.full_time]
[filters_job_card.quick_apply]

Source Sans Pro", sans-serif; font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-i...[internal_linking.show_more]

Advanced Medical Support Assistant

Department of Veterans AffairsNashville, TN, United States
[job_card.full_time] +2

This position serves as an Advanced Medical Support Assistant for the Tennessee Valley Healthcare System in Nashville or Murfreesboro, TN ensuring assistance to Veterans by providing a smooth proce...[internal_linking.show_more]