SAP Service Manager FI / CO (m / f / d)

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

This position is primarily responsible for global applicationsupport on Enterprise Resource Planning (ERP) and localancillary systems with interfaces included. Its main goal is tosupport global business operations running smoothly andeffectively within, but not limited to, the SAP FI / CO modules. Thisposition is responsible to manage ERP and related ServiceNowtickets & change requests with prioritization, tracking, andescalation. The position delivers these objectives bycollaborating with internal, external, local and global resources.

• Responsible for minor, pre-approved and emergencychanges including planning, implementation, budgeting andreporting.
• Tracks all changes and development efforts includingtimelines within various systems.
• Responsible for incidents and changes in which 3rd partysupport provider couldn't understand or resolve.
• Approve Change Requests as a Change manager.
• Ensure completion and correct format of change documents.
• Monitors KPI's within respective modules.
• Facilitate communication between Key Users and 3rd partysupport provider.
• Moderates SAP Key User meetings in their responsible area / module.
• Supports the creation of SLA reports.
• During escalations of unresolved incidents or changes, takeappropriate action and inform all stakeholders.

Experience / Education

Personal Qualities

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About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.