Receptionist - State Farm Agent Team Member

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 after spending eight years in the insurance and financial services industry, which gave me a strong foundation for understanding clients’ needs and helping them protect what matters most. I’m a proud LSU graduate, a devoted husband, and a parent to four amazing kids — three girls and one boy. My love for Louisiana culture runs deep, and that same passion carries into the way I run my business.

Our office is built on the values of consistency and integrity. We strive to create a supportive, welcoming environment where both our team and our customers feel valued and cared for. We keep things fun too — from simple traditions like Donut Fridays to celebrating wins together as a team.

If you’re someone who values doing the right thing, enjoys working in a collaborative environment, and wants to build a meaningful career helping others, you’ll feel right at home here.

ROLE DESCRIPTION:
Neil Shipp - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.