OPERATIONS TEAM LEAD - 3rd Shift

Job Description

Job Description

Position Title : Operations Team Lead (Non-exempt)

Function : Operations Fulfillment

Location : Indianapolis / Plainfield

FULLBEAUTY Brands™ is the premier fashion and lifestyle destination for the plus size customer. We are an online and catalog marketplace offering a curated collection of the finest family of plus size brands and thousands of products.

POSITION SUMMARY : The Operations Team Lead is an hourly / nonexempt position and is outside the scope of the collective bargaining agreement (CBA). Under the direction of an Operations Supervisor, the Operations Team Lead provides assistance and floor coverage for the Operations teams. This role will work closely with the Operations Supervisor to provide resources, on-going work direction, decision making and problem solving to ensure associate safety, and the delivery of a product on time to the customer (internal and external).

This is a career track position that can lead to becoming an Operations Supervisor, conditioned upon the needs of the business, such as but not limited to : foreign language requirements; the amount of experience the Operations Team Lead has been able to acquire, and the career potential demonstrated by the associate.

PRIMARY RESPONSIBILITIES :

• Ensure adequate staffing of the area so that productivity, quality and delivery goals are met.
• Schedule approved overtime in accordance with the collective bargaining agreement (CBA).
• Transfer associates into or out of the department and coordinate voluntary (VTO) and / or required (RTO) time off as necessary to balance staffing with the fulfillment center.
• Coach and provide written documentation on associates, both positive & constructive.
• Conduct Safe Work Method & SOP observations on hourly associates.
• Identify safety hazards and notify the manager for proper attention and remediation.
• Conduct and report accident / injury investigations to direct report.
• Convey business and operational information to associates during the daily start-up meeting.
• Upon approval by direct report, place orders for temporary associates from staffing agency via HR.
• Foster a positive work environment within the assigned department.
• Assist the supervisor in the process of team building.
• Translate and interpret communication for the Burmese / Hispanic associates (if applicable).
• Notify direct report and HR of personnel issues.
• Review and sign off on policies pertaining to Confidentiality, Use of Computers, and Code of Conduct & Ethics.
• Other duties as assigned.

Not included in duties / responsibilities

MINIMUM QUALIFICATIONS :

§ Strong desire to learn and grow with the company

DESIRED QUALIFICATIONS :

WHY JOIN FULLBEAUTY?

FULLBEAUTY Brands™ is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status.

Sunday to Thursday 5pm to 1 : 45am