Grocery Store Manager - Troy NY - Bargain Grocery

Job Description

Job Description

Job Summary :

Oversees and is accountable for the store operations ensuring maximum sales and profitability through effective customer service, merchandising, inventory management, expense control, personnel management / training, managing operating costs and minimizing shrinkage.

Essential Job Duties and Responsibilities : (Additional duties may be assigned)

• Performs duties in a safe and efficient manner consistent with store safety policies and procedures.
• Creates “action plans” for opportunities in store.
• Ensures that store maintains outstanding customer care standards by providing a friendly environment that treats each customer as a guest with respect and courtesy while providing them with quick and friendly service.  Responds to customer’s questions, resolves problems and needs in a friendly, accurate and timely manner.
• Monitors store quality, cleanliness, stock levels, merchandising, sales growth, and profitability by analyzing operating reports, payroll sales reports, shrink reports, and taking appropriate action to improve performance.
• Creates and monitors effective work schedules for all store personnel to ensure consistent application of courtesy and service to customers while minimizing personnel costs.
• Implements plan to maximize sales to meet or exceed budgets.
• Regulates shrinkage, expenses, payroll, and report variances as requested.
• Ensures compliance with all store policies and procedures and supports store loss prevention efforts through meetings, audits and corrective action plans as required.
• Implements a regular and effective housekeeping program throughout the store.
• Continually evaluates and reacts to performance issues and actively recruits as necessary.
• Ensures that accurate records are maintained in tracking margins, markdowns, in-store use of merchandise, voids, and refunds on outdated, damaged or spoiled merchandise write-offs.
• Ensures that product rotation procedures are rigidly observed and that merchandise is of optimum freshness and quality.
• Maintains stock levels, inventory, and stock rotation to required level. Plan department layout or merchandise and / or advertising display. Inspects merchandise to ensure it is correctly priced and displayed.
• Supports store loss prevention efforts through meetings, audits, and / or corrective action programs.
• Maintains effective security standards and procedures for all area within the store.
• Maintains high standards of employee morale and promotes an atmosphere of cooperation.
• Participates in on-going training activities to increase personal skill level, improving overall store operations and customer service.

Supervisory Responsibilities :

Supervisory responsibilities include recruiting, interviewing, selecting staff and making hiring recommendations; planning, scheduling and assigning work; checking and approving work; recommending salary adjustments; making effective recommendations regarding promotions, making effective recommendations regarding unsatisfactory employees; making final decision to terminate unsatisfactory employees.

Education and Experience :

Knowledge, Skills, and Abilities :

Physical and Mental Requirements :

Environmental Conditions :

The store manager is exposed to inside and outdoor weather conditions, extreme cold, dust and / or dirt, oils, chemicals, fumes, odors, and unpleasant tasks such as handling garbage.

Powered by JazzHR

Wu8RVmklWo