Police Communications Officer (Lateral - Experienced Only)

Police Communications Officer I / II

The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I / II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years.

This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources.

Selection Process

Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process.

• Oral Panel Interview
• Background Investigation and Polygraph Examination
• Police Chief's Interview
• Psychological and Medical Examinations (upon conditional offer of employment)

Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months.

A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment.

Examples Of Duties

Minimum Qualifications

A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes :

Education and / or experience :

Police Communications Officer I : Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years.

Police Communications Officer II : Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years.

Licenses and / or certificates : A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required.

Special requirements :

Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ) hours per day and which include evenings, weekends, and / or holidays. May be required to adjust shift assignment and / or work mandatory overtime to ensure adequate staffing.