E-Services Specialist (Tulsa)

Description :

We are seeking a skilled E-Services Specialist to join our team. In this role, you will be responsible for configuring and implementing our E-Service module for clients, providing support and troubleshooting, training end-users, conducting routine software testing, and maintaining project documentation. You will collaborate with Project Management, Sales, and accounting teams to ensure successful implementation and customer satisfaction.

Day-to-Day Responsibilities :

• Configuring E-Services modules to meet client preferences, completing both back end and front-end configuration of the software.
• Diagnosing and resolving E-Services software application issues, documenting solutions, and ensuring customer satisfaction.
• Training Practice or Office Managers in specialty medical and dental offices on E-Services products.
• Conducting routine maintenance checks of software to ensure proper functionality, following up on reported bugs and issues.
• Maintaining project status by tracking it in an internal project management software and ensuring project timelines are met.
• Creating and maintaining documentation to track processes, procedures, troubleshooting, and training.

Required Skills :

If you are passionate about software implementation, have strong communication and problem-solving skills, and thrive in a team environment, we encourage you to apply for this exciting opportunity as an E-Services Specialist.