Collections Specialist

Description

We are looking for a dedicated Collections Specialist to join our team in Houston, Texas. This is a long-term contract position that requires a proactive individual who can efficiently manage customer payment collection and meter disconnections while maintaining a customer-focused approach. The ideal candidate will demonstrate flexibility and professionalism in handling diverse responsibilities within field collection processes.

Responsibilities :

• Collect customer payments promptly and accurately, ensuring compliance with company procedures.
• Perform meter disconnections with attention to safety and efficiency.
• Cultivate a strong understanding of all field collection processes and functions.
• Adapt to varied duties, including customer interactions and administrative tasks.
• Maintain a sensitive and flexible approach to address customer needs effectively.
• Collaborate with team members to optimize collection strategies and workflows.
• Utilize company tools and systems to validate and process payments.
• Ensure adherence to regulatory requirements and standards during collection activities.
• Manage expense accounts and submit accurate documentation for business operations.
• Support onboarding and training processes for contingent workforce members.

Requirements - Proven experience in customer service and payment collection processes.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https : / / www.roberthalf.com / us / en / mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract / temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M / F / Disability / Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https : / / www.roberthalf.com / us / en / terms) .