Account Executive, Retail

Account Executive, Retail

Quantum Metric's number one objective is happy people, diverse and inclusive culture. We're passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian / Pacific Islander, LGBTQIA or other underrepresented backgrounds.

We are also passionate about the connections we build with our customers. You'll not only work with some of the world's most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don't expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

About the Role

As an Account Executive at Quantum Metric, you will spearhead full life-cycle sales within a greenfield territory, focusing on acquiring and expanding enterprise-level accounts. We seek a highly motivated and results-oriented individual with a passion for continuous learning and significant earning potential. You will build trust and credibility with diverse stakeholders, including Product Managers, Business Analysts, CX Insights Leaders, and DevOps teams across web, iOS, and Android platforms, as well as technology ecosystem partners.

As a key member of our team, you'll leverage your experience in full-cycle enterprise SaaS sales to develop compelling business cases and drive growth. We foster a supportive and collaborative startup culture where you can thrive and make a significant impact.

Responsibilities

• Driving Enterprise Growth : Proactively identify, qualify, and close new enterprise-level accounts
• Strategic Account Development : Craft and execute strategic account plans and build a sustainable revenue pipeline
• Solution-Focused Engagement : Conduct in-depth discovery sessions to understand customer needs and position our SaaS solutions to achieve their strategic objectives
• Navigating Complex Sales : Skillfully manage intricate sales cycles involving multiple stakeholders, adeptly navigating organizational structures and decision-making processes to drive deals to closure
• Value-Driven Partnerships : Collaborate with prospective clients to build compelling business cases that demonstrate the tangible ROI and strategic advantages of our SaaS investment
• Trusted Advisor Role : Cultivate and maintain strong, long-term relationships with key stakeholders, positioning yourself as a trusted advisor and partner committed to their success
• Market and Product Intelligence : Maintain a strong understanding of our evolving SaaS platform, the competitive landscape, and emerging industry trends to effectively communicate our value proposition

Requirements

Perks and Benefits

This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.

Group benefits

Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)

FSA, DCFSA, and HSA accounts

Employee Assistance Programs (EAP)

Telehealth options

Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident

Healthy Rewards Discount Programs

Discounts on Pet Insurance

401k (with employer match) and Options / Equity

13 company holidays

Unlimited Paid Time Off

Sick leave

Parental / Adoption Leave

In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.

Promotional opportunities

Rewards and recognition programs

Robust onboarding and training program

One-time stipend for work-at-home employees

Monthly business expense stipend

Flexible work environments

Employee Discount Program (Perks at Work)

Employee Referral Program

Lead Referral Program

MacBook and awesome swag delivered to your door

Encouraging and collaborative culture

RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email / slack)

About Quantum Metric

As the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business' bottom line.

Today, Quantum Metric captures insights from 40 percent of the world's internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%.

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.

If the above role seems like a match and you're interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.

Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and / or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate's sensitive information and / or any upfront fees / costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.