Junior Quality Analyst - Remote

Junior Quality Analyst - Remote

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

About the Role

As a Customer Quality Coordinator, you'll be the key contact for customer quality concerns, ensuring their questions and complaints are captured accurately. You'll work closely with manufacturing and sales teams to resolve issues and improve product quality. This role is perfect for someone who enjoys problem-solving and making a real impact on customer satisfaction.

Your Main Tasks

• Manage customer requests, concerns and complaints
• Collection of performance data for producing metrics
• Using SAP to enter complaints and notifications in the quality system
• Direct contact with the customer to obtain information and help progress the complaint process effectively and quickly
• Organising samples and tracking customer sent product
• Work on planned and ad-hoc projects as required
• Maintain a high level of integrity and uphold TE values of integrity, teamwork, accountability and innovation.

Your Ideal Background

Location : KRAKOW, MA, PL, 30-552