Senior Technical Support ManagerVirtualVocations • Tyler, Texas, United States
[error_messages.no_longer_accepting]
Senior Technical Support Manager
VirtualVocations • Tyler, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Manager, Technical Support.
Key Responsibilities
Lead and mentor multiple technical support teams delivering 24 / 7 support for a global SaaS platform
Define and execute support strategies to enhance customer satisfaction and operational excellence
Oversee escalation management for critical customer incidents and ensure timely resolution and follow-up
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)
8+ years of experience in technical support or SaaS operations, with 3+ years in a senior management role
Proven experience managing global support operations in a 24x7 SaaS environment
Deep understanding of SaaS technologies, APIs, and cloud infrastructure
Strong leadership skills with a track record of building and scaling high-performing support teams
[job_alerts.create_a_job]
Manager Technical Support • Tyler, Texas, United States
[internal_linking.related_jobs] Customer Support Specialist with Federal / Veterans Affairs Experience.Key Responsibilities Provide Tier 1-Tier 2 support for applications and infrastructure Analyze pipeline logs, detect issues...[show_more] A company is looking for a Customer Support Engineer who will bridge communication between customers and technical teams.
Key Responsibilities Serve as a primary technical contact for customers, i...[show_more] A company is looking for a Technical Customer Care Specialist.Key Responsibilities Provide technical customer support via phone, email, and chat to resolve product issues Maintain expert-level k...[show_more] 
At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
We are seeking a dynamic and motivated Territory Manager to join our team.The ideal candidate will be responsible for driving sales of Continuous Positive Airway Pressure (CPAP) equipment and Conti...[show_more]
Remote Manager In Training - CS / Sales.Join Our Team as a Sales Manager - Work from Anywhere!.Are you an experienced and motivated individual looking to elevate your career in customer service and s...[show_more]
Join our team as a day shift, full-time, Medical Surgical Patient Care Technician (PCT) in Tyler, TX.Thrive in a People-First Environment and Make Healthcare Better.
We empower our team with career ...[show_more]
Work From Home - Client Support Manager.Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor u...[show_more] A company is looking for a Senior Manager, Global Customer Support.Key Responsibilities Manage and mentor a team of support professionals to ensure high-quality customer interactions Oversee sup...[show_more] A company is looking for a Technical Customer Support Specialist.Key Responsibilities Triaging customer issues and debugging problems related to the AI platform Collaborating with engineering an...[show_more] A company is looking for a Customer Support Specialist, DNA Synthesis - EMEA.Key Responsibilities : Respond to and resolve product, service, and order inquiries via email, chat, and phone Perform...[show_more] A company is looking for a Customer Support Administrator, EMEA - Temp.Key Responsibilities : Creates and validates sales orders, providing guidance to resolve errors Coordinates internal and ext...[show_more] 
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
The Application System Analyst I serves as a lia...[show_more]
Position Title : Equipment Distribution.Join Intelas, a Compass One Healthcare company.Intelas, a Compass One Healthcare company, delivers smarter asset management by blending expert service teams w...[show_more]
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy.
Information Professionals who oversee the seamless opera...[show_more] A company is looking for a Customer Support Manager to oversee a team and enhance customer satisfaction.Key Responsibilities Manage a team of Customer Support Engineers and support global custome...[show_more] 
Med Tech Opportunity At Sagora Senior Living.Are you a compassionate and dependable individual who is looking for a career that means something? Do you have a passion for serving others and a desir...[show_more]
Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and ...[show_more]
Senior Customer Support Specialist
VirtualVocations • Tyler, Texas, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Engineer
VirtualVocations • Tyler, Texas, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Technical Customer Support Specialist
VirtualVocations • Tyler, Texas, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Multi-Unit Team Leader
H&R Block • Tyler, TX, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Territory Manager
Specialty Medical Equipment, Inc. • Tyler, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Manager in Training- CS / Sales
Global Elite • Tyler, TX, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Patient Care Tech / PCT Med Surg
Tyler Regional Hospital • Tyler, TX, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Work From Home - Client Support Manager
Global Elite Texas • Tyler, Texas, United States, 75701
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30]
Senior Customer Support Manager
VirtualVocations • Tyler, Texas, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Customer Support Engineer
VirtualVocations • Tyler, Texas, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Customer Support Specialist
VirtualVocations • Tyler, Texas, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Administrator
VirtualVocations • Tyler, Texas, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Application System Analyst I - Converge Information Services (Tyler)
Christus Health • Tyler, Texas, US
[job_card.full_time] +1
[last_updated.last_updated_variable_hours] • [promoted]
TECHNICAN, EQUIPMENT DISTRIBUTION-Tyler, TX
Intelas • Tyler, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Information Technology Professional (IT Support)
U.S. Navy • Hide A Way, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Manager
VirtualVocations • Tyler, Texas, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Med Tech
Sagora Senior Living • Tyler, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Work From Home - Client Support Manager
AO Garcia Agency • Tyler, Texas, United States, 75701
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30]