A company is looking for a Content Writer to support Support Enablement by creating and improving user-facing content.
Key Responsibilities
Create and maintain help articles, guides, and visual assets to explain product features
Support audits of existing content to identify gaps and outdated information
Gather input from various teams to understand customer questions and content needs
Required Qualifications
Experience in writing help center or support enablement content
Familiarity with SaaS products or digital tools
Interest in customer education, onboarding, or support operations
Ability to work collaboratively with multiple teams
Proficiency in creating clear and user-friendly content
Content Writer • Macon, Georgia, United States