Content Writer

A company is looking for a Content Writer to support Support Enablement by creating and improving user-facing content.

Key Responsibilities

Create and maintain help articles, guides, and visual assets to explain product features

Support audits of existing content to identify gaps and outdated information

Gather input from various teams to understand customer questions and content needs

Required Qualifications

Experience in writing help center or support enablement content

Familiarity with SaaS products or digital tools

Interest in customer education, onboarding, or support operations

Ability to work collaboratively with multiple teams

Proficiency in creating clear and user-friendly content