Technical Writer

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

We are seeking a detail-oriented and technically proficient Technical Writer to join our blockchain engineering team. This role is ideal for someone who can translate complex Web3 and smart contract concepts into clear, concise, and user-friendly documentation. You’ll be responsible for creating and maintaining technical documentation, user guides, and developer resources for our smart contracts and smart contract based applications.

Your Primary Responsibilities:

• Develop and maintain comprehensive documentation for smart contract applications, including user guides, API references, and system overviews.
• Collaborate with engineering and product teams to understand new features and translate them into accurate and accessible documentation.
• Create tutorials, walkthroughs, and FAQs to support users and developers interacting with our applications.
• Ensure documentation is consistent with brand voice, technical accuracy, and usability standards.
• Maintain version control and change logs for documentation updates.
• Organize and manage documentation repositories using tools like Git, Notion, or Confluence.
• Conduct user research and gather feedback to improve documentation quality and relevance.
• Stay current with Web3 trends, tools, and best practices to ensure documentation reflects the latest standards and innovations.

Qualifications:

• Minimum of 4 years of experience in technical writing, preferably in software or blockchain environments.
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Strong understanding of Web3 technologies, including smart contracts, dApps, and blockchain fundamentals.
• Experience documenting APIs, SDKs, and developer tools.
• Proficiency with documentation tools such as Markdown, Git, and static site generators.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple documentation projects simultaneously.
• Strong attention to detail and commitment to clarity and accuracy.
• Experience working with smart contracts
• Familiarity with Solidity, Rust, or other smart contract languages.
• Experience with Chainlink tools, including CCIP, Data Feeds, VRF, and Automation.
• Background in UX writing or instructional design.
• Contributions to open-source documentation or developer communities.
• Experience in financial services or regulated industries

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.