Talent.com
Solutions Engineer
Solutions EngineerSentry • San Francisco, CA, United States
[error_messages.no_longer_accepting]
Solutions Engineer

Solutions Engineer

Sentry • San Francisco, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About Sentry

Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology.

With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products.

Sentry embraces a hybrid work model, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.

About the role :

The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that :

  • Developers can effectively identify and resolve slowdowns and errors in their applications.
  • Development teams increase developer productivity and customer satisfaction.

In this role you will

  • Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
  • Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex : “how-to” articles and / or videos on specific functionality of the product).
  • Act as a trusted advisor and subject‑matter expert for customers to assist with instrumenting software engineering and monitoring best practices.
  • Provide workshop‑level interaction to customers in order to drive the maturity of use and broader adoption.
  • Work cross‑functionally (internally) to provide feedback to the product and development teams and align Sentry’s product roadmap with improving time to value‑delivered.
  • You’ll love this job if you

  • Enjoy talking about technology and interfacing with engineers and engineering leaders.
  • Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.
  • Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales‑consumable collateral / documents, etc.).
  • Have a fast‑paced, results‑driven mindset.
  • Love developer tools, open‑source, and / or all things software development life cycle!
  • Qualifications

  • 3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and / or working with customers.
  • Hands‑on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and / or Android), etc.
  • Possess excellent communication and presentation skills.
  • Problem solver, knowledgable, and can‑doer.
  • The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $140,000 to $160,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job‑related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans / programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans / programs.

    Equal Opportunity at Sentry

    Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally‑protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to perform the essential functions of their jobs, or seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open‑source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

    If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.

    Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.

    #J-18808-Ljbffr

    [job_alerts.create_a_job]

    Solution Engineer • San Francisco, CA, United States

    [internal_linking.similar_jobs]
    Solutions Engineer

    Solutions Engineer

    Asana • San Francisco, CA, United States
    [job_card.full_time]
    As a Solutions Engineer, you will play a critical role in helping our prospects understand the value of Asana.Through thorough discovery and alignment with the customer's outcomes, you will guide t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Antithesis Operations LLC • San Francisco, CA, United States
    [job_card.full_time]
    We're on a mission to redefine how modern distributed systems are tested and released.Our platform is trusted by engineering teams who demand rock-solid reliability, scalable performance, and deep ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Reducto • San Francisco, CA, United States
    [job_card.full_time]
    Reducto helps AI teams ingest real world enterprise data with state of the art accuracy.The vast majority of enterprise data - from financial statements to health records - is locked in unstructure...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Adapt.com • San Francisco, CA, United States
    [job_card.full_time]
    Be among the first 25 applicants.Adapt is the AI computer for your business.Our mission is to make companies instantly AI-native by enabling teams to ask questions, get trusted answers, and take ac...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Engineer

    Solutions Engineer

    PredictHQ Ltd. • San Francisco, CA, United States
    [job_card.full_time]
    Join the Global Pioneer of Predictive Demand Intelligence.At PredictHQ, we’re redefining how businesses forecast demand by eliminating blind spots caused by unforeseen, event-driven disruptions.As ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Solutions Engineer

    Solutions Engineer

    VirtualVocations • Oakland, California, United States
    [job_card.full_time]
    A company is looking for a Solutions Engineer who will act as a trusted technical partner for customers and internal teams. Key Responsibilities Act as the primary technical resource for assigned ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Medeloop • San Francisco, CA, United States
    [job_card.full_time]
    AI and large-scale health data.Our unified platform spans analytics, study management, and grant automation, streamlining the entire research lifecycle for faster and more effective discoveries.Fea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Vooma • San Francisco, CA, United States
    [job_card.full_time]
    Enterprise software is in the midst of a revolution.The world is shifting from "systems of record" to "systems of automation" - LLM powered agents and orchestrators that perform complex business ta...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Canvas Medical • San Francisco, CA, United States
    [job_card.full_time]
    Canvas Medical is accelerating everyday medicine with an EMR platform built for healthcare automation.We create modern, elegant front- and back-end tooling to enable new ways for developers and cli...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Opaque • San Francisco, CA, United States
    [job_card.full_time]
    Opaque is the confidential AI platform unlocking sensitive data to securely accelerate AI into production.Created by world-renowned researchers at the Berkeley RISELab, Opaque's user-friendly platf...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Verkada • San Mateo, CA, United States
    [job_card.full_time]
    Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform.A leader in cloud physical security, Verkada helps organizations strengthen safety ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Robust.AI • San Carlos, CA, United States
    [job_card.full_time]
    Robust AI is an early-stage startup founded by an unsurpassed team of veterans in robotics, AI, and Supply Chain who are dedicated to making the promise of Physical AI a reality.We are a collaborat...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Solutions Engineer

    Solutions Engineer

    Sentry • San Francisco, CA, United States
    [job_card.full_time]
    Bad software is everywhere, and we're tired of it.Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology. With more than $217 million in fun...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Solutions Engineer

    Solutions Engineer

    Stytch • San Francisco, CA, United States
    [job_card.full_time]
    Stytch is the platform for user authentication and anti-fraud tooling.We make it simple for developers to build complex authentication flows in minutes. We're looking for an experienced Solutions En...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Rec Gen • Alameda, CA, US
    [job_card.full_time]
    Customer Solutions Engineer — San Francisco (Onsite).K – $165K + Equity | Full-Time | Visa Sponsorship Available.I'm partnering with one of the fastest-growing SaaS companies in the Construction Te...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Factory • San Francisco, CA, United States
    [job_card.full_time]
    Customer experience is paramount at Factory.We deliver exceptional experiences for our customers, which stems from one of our core operating principles : Create Obsessed Customers.By providing close...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Recruiting From Scratch • San Francisco, CA, United States
    [job_card.full_time]
    Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients.Solutions Engineer - High-Growth Construction Tech Startup (SF) Growing Series A Startup | 2XX+ C...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Solutions Engineer

    Solutions Engineer

    Forage • San Francisco, CA, United States
    [job_card.full_time]
    Forage is building the modern payments stack that powers inclusive commerce.Our technology enables grocers, delivery platforms, and point-of-sale systems to seamlessly accept EBT payments both onli...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]