Cafe Manager

Caf Manager

The Caf Manager is primarily responsible for overseeing the operations of the Urban Caf and guiding the performance of Team Members. This is a practical, hands-on role, with much of the working hours spent in the kitchen and service area, cooking, preparing, and serving food. S / he must work fast with a sense of urgency, while being friendly to guests and supportive of the Team.

Responsibilities

• Support the proper execution of all processes, systems, and standards
• Ensure all deliveries are received correctly and logged
• Maintain effective inventory control, storage, and rotation to minimize wastage
• Manage the Urban Caf Team, ensuring they always work to the expected standards
• Adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate
• Train the Urban Caf Team in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
• Establish & maintain a high standard for the Urban Caf Team regarding punctuality, attendance and attitude and ensure these standards are always maintained
• Establish & maintain a high standard and good example for the Urban Caf Team regarding cleanliness and hygiene, including a regular deep clean schedule
• Maintain a clear, well-organized and easy-to-access the Urban Caf
• Handle guest concerns pertaining to the Urban Caf
• Participate in regular staff meetings and training as and when required
• Other duties as tasked by General Manager

Qualifications

Additional Requirements

Physical Requirements

If this is you, apply now! Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air Grand Rapids is an equal opportunity employer.