Candidates must reside in one of the following five
provinces : Alberta, British Columbia, New Brunswick, Ontario, or
Quebec. Job Summary / ObjectiveDesigns simple, lovable, and complete
solutions for users involved in the vehicle parts and repair
ecosystem so they have an easier way to get their job done. Works
collaboratively with Product Management and Engineering to define
and build solutions that are viable, desirable, and feasible. Plays
a crucial role in leading early-stage discovery, transforming
customer user data into insights, and designing and validating that
the experience we intend to create will achieve the desired
outcomes. Key Responsibilities Duties (essential to the job)Leads
end-to-end design for complex initiatives. Owns the design process
for high-impact, ambiguous, or cross-functional projects, driving
user-centered solutions that align with business
objectives.Communicates design decisions effectively. Articulates
design rationale, user needs, and the value of design to
cross-functional partners, including Product and Engineering, in a
way that aligns with business objectives.Partners with Product and
Engineering to influence product strategy and prioritize
opportunities that balance business needs with user impact and
drive innovation and efficiency.Conducts and synthesizes user
research. Leverages qualitative and quantitative research methods
to generate deep insights, creating frameworks that inform design
decisions.Synthesizes insights into actionable frameworks. Develops
user personae, mental models, journey maps, and other artifacts to
guide product strategy and user experience.Translates research into
prototypes and user testing. Develops ideas, interactive
prototypes, and facilitates usability testing to validate design
solutions.Creates complete solutions that improves user experience,
supports scalability, and sets a high usability standard.Scales
design patterns. Contributes to and refines interaction models,
usability patterns, and our design system that enhances consistency
and scalability across products.Facilitates and leads
cross-functional collaboration including design workshops and
strategic discussions to align stakeholders around user experience
goals.Collaborates with leadership to set the vision and structure
of the design discipline within the company. Advocates for design's
role in product development, and shapes the team's workflows while
contributing to the continuous evolution of design
processes.Mentors junior designers and remains involved in their
projects as a thought partner. EducationA bachelor's degree from an
accredited college or university is required, with a focus in
Industrial and Product Design, UX / UI, or related discipline. In the
absence of a degree, equivalent work experience directly related to
the key responsibilities of the role will be considered as a
substitute for the degree. Experience, Skills and Key
CompetenciesAt least 6 years of experience working in product
design roles delivering multiple initiatives with cross-functional
teams, to include a diverse background in user research,
interaction design, information architecture, hi-fidelity
prototyping, and design thinking methodologies, plus a strong
portfolio that demonstrates a distinct design perspective and depth
of experience including user-centered design methodologies,
interaction flows, prototyping, shipped products and evidence of
how design decisions influenced user experience, engagement and
overall product success. Must also be able to demonstrate the
following skills and abilities : Comfortable working within agile
software methodologies.Collaborative approach to work, to iterate
and improve designs based on feedback.Strong and clear
communication skills, and can effectively articulate design
decisions, effectively provide and receive feedback, and
communicate in a respectful, positive and constructive manner even
during times of challenge and frustration.Demonstrates a thoughtful
perspective and well-informed opinions while remaining open to
feedback and new ideas.Proficient in applying design thinking, user
research, and accessibility principles to create intuitive and
includes experiences.Can effectively organize and manage day-to-day
work and priorities, and use time, energy and resources to meet
goals, deadlines, and deliverables.Flexible and adaptable approach
to work, and can easily adjust to shifts in priorities as the needs
of the business change.Able to effectively work and thrive in a
remote / hybrid work environment that has limited opportunities for
in-person interactions, using digital tools to collaborate and
maintain engagement. Special Position RequirementsMinimal travel
may be required.
Senior Product Designer • niagara falls, on, US