In home Care - Care Team Coordinator

Care Team Coordinator - Non-Medical Home Care

We are seeking an experienced Caregiver or CNA ready to take the next step into a Care Team Coordinator role. This position offers career growth, leadership opportunities, and administrative experience while continuing to support clients and caregivers in delivering Age-Friendly, person-centered care.

Our care model incorporates Age-Friendly Care, focusing on:

• What Matters to each client
• Mobility
• Mind
• Medication

Pay & Benefits

• Starting pay: $18/hour, paid bi-weekly
• Performance-based pay reviews
• Paid Time Off (PTO)
• Vitable health care: Unlimited virtual and in-person primary care visits, annual well check, mental health support (18+), 800+ free prescriptions, 40+ labs covered, free coverage for household
• Paid training
• Bonuses
• Client referral incentive
• Mileage reimbursement for qualifying travel
• Caribou rewards - Earn points that turn into gift cards
• Team events
• Promotion opportunities
• TapCheck - Early access to earned wages

Responsibilities
Care Team & Leadership Support

• Support, mentor, and oversee caregivers in the field
• Conduct caregiver check-ins, reviews, and performance feedback
• Assist with caregiver training and onboarding as needed
• Provide in-field caregiver support to clients as needed
• Provide coverage for caregiver sickness or vacation as needed
• Assist with caregiver hiring
• Participate in on-call rotation monthly
• This role includes travel between clients on a regular bases

Age-Friendly Care Coordination (4Ms Framework)

• What Matters
  
  • Ensure care plans reflect each client's goals, preferences, routines, and values
  • Encourage caregivers to deliver care that aligns with what matters most to the client and their family
• Mobility
  
  • Promote safe mobility and independence for clients
  • Support caregivers in following mobility plans, fall prevention strategies, and proper transfer techniques
• Mind
  
  • Observe and report changes in cognition, mood, or behavior
  • Support caregivers in providing compassionate care for clients with dementia, depression, or other cognitive or mental health concerns
• Medication
  
  • Support caregivers in following medication reminders and documentation per care plan
  • Monitor and report concerns related to medication adherence, side effects, or changes in condition

Administrative & Office Support

• Assist with front desk and office tasks
• Communicate effectively with clients, families, caregivers, and office staff
• Maintain accurate documentation related to care coordination and caregiver support

Requirements

• 1+ year professional Caregiving or CNA experience is required
• Basic computer skills
• Reliable, insured vehicle and valid driver's license
• Willingness to travel locally as needed
• Authorized to work in the USA
• Ability to provide 2 professional references

Preferred (Not Required)

• CNA certification
• Scheduling, training, or administrative experience
• Experience working with older adults using person-centered or Age-Friendly Care approaches

Why Apply?

This role is ideal for a caregiver who wants to grow into leadership, gain office experience, and play a key role in delivering high-quality, Age-Friendly, person-centered care in a supportive, mission-driven home care environment.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws