Senior Incident Manager

A company is looking for a Senior Incident Manager.

Key Responsibilities

Act as the Incident Commander during major incidents, coordinating teams for timely resolution

Own the incident management lifecycle, ensuring adherence to a single workflow and communication path

Lead post-incident reviews to document root causes and track corrective actions to completion

Required Qualifications

Minimum of 5+ years of experience in Incident Management or related roles

Proven ability to lead post-incident reviews and drive corrective actions

Strong understanding of incident management frameworks for digital banking

Good understanding of cloud infrastructure, APIs, and networking concepts

Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience